Excellent
Based on 337 reviews
DaVinci Solutions4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Automated Access Unlocked.This innovative system pairs a mechanical lock with unique serial codes and a cloud-based database, enabling operators to secure a DaVinci Lock on every unit. Renters can pay delinquent balances and retrieve the lock's code independently, eliminating the need for manager involvement. The same seamless process applies to securing vacant units, providing operators with a revenue-generating solution that's efficient and user-friendly. About DaVinci Lock Tenant Connect G.O.A.T. Book a Demo Shop How It Works
DaVinci Solutions (davincilock.com) has 337 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
337 approved reviews, newest moderated first
Craig R.
They have excellent customer service and the quality of their products are also excellent!
Reply from DaVinci SolutionsMay 28, 2024
Craig, thank you so much for the feedback! We are so glad you have had a great experience with our team. If you need anything at all, please reach out to [email protected].
Erik B.
Always great to work with davinci. A simple thing like ordering locks, easy and super fast shipping. Activating them in the software? Just as smooth of experience, thank you
Reply from DaVinci SolutionsMay 13, 2024
Erik, thank you so much for the kind review! We are so grateful to have you as a DaVinci Lock customer. If you need anything at all, please reach out to [email protected].
Jordan H.
Great Communication throughout the integrations process, thank you Davinci!
Reply from DaVinci SolutionsMay 7, 2024
Jordan, thank you so much for the kind feedback! We are so glad the onboarding process was easy and efficient for you. If you need anything at all, please reach out to us at [email protected].
JIM
The create an account was confusing,I still do not have it set up.
Reply from DaVinci SolutionsApr 15, 2024
Hi Jim - Thanks so much for your feedback! Someone from our support team will be reaching out to you shorly to chat with you live and ensure you have your account set up properly. In the future, always feel free to reach out to us at [email protected] if you need anything at all! Talk to you soon!
Kezia J.
UPS lost my Davinci locks , and Davinci sent them out without a problem !!! Thanks , Davinci
Gabriel G.
Very responsive😊
Reply from DaVinci SolutionsApr 8, 2024
Gabriel, thank you so much for the review! We always strive to ensure you have the best experience as a DaVinci Lock customer. If you need anything at all, please reach out to us at [email protected].
Katrina S.
We had an issue with one of the locks we purchased. Upon informing the company, they replaced the lock and shipped it for free. In this day of customer service, it is nice to know some companies are still into good customer service!
Reply from DaVinci SolutionsApr 2, 2024
Katrina, thank you so much for the review! We always want to stand by our product and our customers to have the best experience. If you need anything at all please feel free to reach out to [email protected].
Joseph W.
very fast turnaround. Order was delivered in two days.
Reply from DaVinci SolutionsMar 16, 2024
Joseph, we are so glad you had a great experience with your delivery! If you have any questions about onboarding or getting started with you locks, feel free to reach out to us at [email protected].
