Reply from DayTraders.comMar 27, 2026
Hi,
We’ve reviewed your feedback and want to address these points directly.
First, accounts are not “reduced” arbitrarily after passing. Our live progression structure is clearly defined and designed for risk management purposes, especially when transitioning traders into real capital environments. This is not a hidden rule, and it applies consistently across all traders.
Regarding the technical issue you mentioned, we do not benefit in any way from delaying support or leaving issues unresolved. In many cases, delays occur due to the need for deeper investigation, platform dependencies, or awaiting confirmations to ensure accuracy before taking action. That said, we take these concerns seriously and are continuously improving response times and infrastructure.
As for claims of hidden rules or lack of transparency, all account parameters, progression steps, and payout conditions are outlined prior to purchase. We do not change account structures after a trader passes in a way that is intended to disadvantage them.
We also want to clarify that no user is blocked for “pointing out facts.” Users may be restricted only if they violate community guidelines, which are in place to maintain a respectful and productive environment for all traders.
We understand frustrations can arise, especially after losing an account, but we stand by the fairness and consistency of our model. If you’d like us to review your specific case in more detail, we’re open to doing so through our support team.