DebtBookReviews of debtbook.com

DebtBook's customer service is fantastic. They made sure we had a good understanding of the functionality before sending us off on our own. They are easily accessible to assist with any additional questions or issues that come up post implementation. The only negative I would say is that I had to do a lot of extra work that I didn't expect to get the subscriptions and leases accurate. Other than that we are very happy with them.

I have worked with Adam Fekini and he is wonderful!! No matter how many times, I ask the same question, he responds with a smile. He is always pleasant no matter what!! I truly thank him for being VERY PATIENT with me, as I do not know or understand much about DebtBook. I do believe once I grasp on to how everything works, it would only be because of this young man!! He sends me all kinds of information that can help me plus goes out of his way to help me in anyway that he can! He is truly a Blessing!!! Also, I wanted to add that he is very Professional at all times!!

Ryan Alfaro is very informative and friendly. DebtBook is very user friendly.

Paul Miller was great on my subscription implementation. He was patient with all my questions and sent me copies of processes and instructions to help me to understand everything.

My experience with implementing the lease feature of DebtBooks was pleasant. The staff was helpful and knowledgeable. Overall they were a pleasure to work with.

Debtbook was easy to use and have a easy implementation process. The only recommendation is that when they calculate the beginning balances and interest it would be nice if they provided the formula up front so the municipality could check to make sure they are following what is happening.