Excellent
Based on 1,834 reviews
DecantX4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,834 approved reviews, newest moderated first
Phil
DecantX is my go-to for samples or smaller sizes. I have ordered countless samples from them & 100% would recommend. Free shipping, very fast, very good pricing on scents you'd like to try or just can't afford a full bottle of. You do not need to question authenticity with them - always real perfume/cologne & always so professional. Great customer service & just quality at all levels.
Simon C.
I’ve made multiple orders from DecantX. I really like their competitive pricing and wide selection of fragrances. I am also pleased to say that I’ve received excellent customer service when I raised concern that USPS marked my package as delivered, but hadn’t actually delivered it. Debbie is the associate that responded to me, she was very warm and professional in her response and prompt in contacting USPS to resolve the issue. The next day the tracking information was updated and my package was on the way for delivery. This positive experience has definitely made me confident in doing repeat business.
Arron M.
I've ordered 9 times from them and never noticed a problem. Last time was Aug. 2025 I got boss bottled absolu. Must have smelled good cuz I immediately bought a full bottle elsewhere and never sprayed the sample again until now. The full bottle smells amazing from the first spray through the deep drydown that night. Sprayed the sample today, probably 10 sprays, and the opening is barely there, what is there doesn't smell like bottled absolu. Once it dries down it smells like it but isn't as deep, rich or strong as the full bottle. I'm really suspecting, now after a side by side comparison, that Decantx has watered this one down
Angie T.
I love their service! You can get samples of all the best perfumes and they come in various sizes. The website is easy to navigate and the delivery service is fast. I have ordered from them a few times. One of my samples arrived with a malfunctioning sprayer, but after I contacted their support team, they sent a replacement the same day. Excellent customer service!
Lola
These are definitely fake perfumes. I have had the same perfumes that I brought on this website and they are definitely copies. They do not even smell like the thing at all, they are fake imitations. I feel so gypped buying from this company. My first order I placed $140, what a waste.
Richard L.
Fast service. Good prices.
Trung N.
I bought a decant of boss bottled absolu ( the liquid was white and performance was lacking , it lacked depth as well ). I bought another decant elsewhere , this time the liquid was yellow and the performance was better. It’s very noticeable. I strongly believe they are watering down their product .
Amber
First Class Company that has excellent customer service! I recently had placed an order to which somehow "FedEx" lost the package, I contacted customer service to let them know it had not been received and give them the FedEx ticket number, and in a very short time i received a response from Debbie stating they will investigate the issue with fed-ex, and if I would like a replacement order. I gave it a couple days following up with FedEx who closed out the ticket saying sorry they couldn't locate the package. I then responded to Decantx customer service asking for the replacement order, and again within a short time Debbie responded with the order info and tracking number through usps. A+++, thank you very much to (Debbie) for Great Customer Service!!!
