Excellent
Based on 1,834 reviews
DecantX4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,834 approved reviews, newest moderated first
Katherine W.
Reasonable shipping speed, and love the service that you offer! I never want to blind buy a perfume ever again, and being able to buy reasonably priced decants is a lifesaver!
Reply from DecantXJan 8, 2026
We’re glad to hear you’re happy with the service and shipping speed. Avoiding blind buys is exactly why we do what we do, and we’re happy our decants make exploring fragrances easier and more affordable for you.
Turner J.
Had a couple of problems with the atomizers, but after reaching out, had a solution within an hour. Emails were very quickly returned.
Reply from DecantXJan 8, 2026
We’re glad to hear our team was able to resolve the atomizer issues quickly and respond to your emails right away. We appreciate your understanding and support!
rsderek
Im loving DecantX!! The prices are the best, customer service personable, shipping fast and a big fan of the 10ml size (which many similar decant companies don’t offer).
Reply from DecantXJan 7, 2026
Thank you so much for the kind words! We’re thrilled to hear you’re loving DecantX and that our pricing, fast shipping, and personable customer service stood out. We’re especially glad you’re a fan of the 10 ml size. It’s something we’re proud to offer to give more flexibility than most decant sites. We truly appreciate your support and look forward to serving you again.
Scott
Decant X is my go to for perfume samples. They have a great selection, fast shipping, good communication, and the bottles they use have great sprayers (better than what I get directly from the producers usually). I have had only one bottle (out of 200) damaged in shipping and they replaced my order in five mins. Sign up for emails, and they often run great specials making them the best value as well. Great company!
Reply from DecantXJan 6, 2026
Thank you so much for the thoughtful and detailed feedback. We’re really glad to hear DecantX has become your go to for perfume samples and that you enjoy the selection, fast shipping, communication, and atomizers. It means a lot to know our sprayers stood out, especially compared to manufacturer samples. We also appreciate you mentioning how quickly the damaged bottle was resolved. Taking care of issues right away is very important to us. Thank you for the recommendation about our specials as well, and for your continued support. We truly appreciate it!
Alexander B.
Never received my product. Impossible to contact anyone to respond or help
Reply from DecantXJan 12, 2026
We’re sorry for the inconvenience you experienced with USPS. We aim to respond as quickly as possible, and since your message came in over the weekend, we replied the next business day. We’re glad we were able to resolve this by sending a replacement order. Please let us know if you have any additional questions. We are always happy to help.
Mr Fabien W.
Awesome company, been shopping with decantx for a while and i have no complaints, prices are great, shipping is quick and customer service is amazinf
Reply from DecantXJan 5, 2026
We’re glad to hear you’ve had consistently good experiences with us and that you’re happy with the pricing, fast shipping, and customer service. We truly appreciate your continued support!
WGang
Excellent selection and service… fast delivery
Reply from DecantXJan 2, 2026
We are really happy to hear you enjoyed the selection and that your order arrived quickly.
Steve C.
Amazingly fast shipping. Great product selection at a great price. Received my order in 2 days. Thank you!
Reply from DecantXJan 2, 2026
We are really happy to hear your order arrived so quickly and that you are enjoying both the selection and the prices. It truly means a lot that you took the time to let us know. Thank you for choosing DecantX.
