Great
Based on 217 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
one stop shop for all kinds of indian and pakistani traditional jewellery, primarily in HYDERABADI and punjabi jadau jewellery along with kundan and polki jewellery . we offer jewelry in silver too.
deccanjewelry.com (deccanjewelry.com) has 217 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
217 approved reviews, newest moderated first
Abdulhaq S.
Very good in customer support Item are very good in quality
Reply from deccanjewelry.comFeb 12, 2025
Thank you abdul haq shah ! We are pleased to know about your experience and we will try to keep the standard same .
sam
Too good and best quality products.
Reply from deccanjewelry.comFeb 12, 2025
Thank you sameena je ! It’s always been like working with family when it comes to you .
Anum A.
Awesome jewelry piece delivery on time
Reply from deccanjewelry.comFeb 12, 2025
Thank you anum je we are grateful for your business that you have been giving us over the years .
Shamimunisa M.
Excellent service
Reply from deccanjewelry.comFeb 12, 2025
Thank you shamimunnisa for your continuous support to our brand throughout the years
Lubna A.
I received my order on time and the jewelry pieces were gorgeous!! I love to order more from Deccan Jewelry and will definitely recommend to anyone 😊
Shahid A.
I informed your customer service through online chat that I'm traveling on December-4 and was assured that the order will be delivered by December-4 but actual delivery was made on December-6. This was a gift I had to take with me. Now the package will be sitting outside my door for more than six weeks.
Reply from deccanjewelry.comDec 8, 2024
Dear Shahida, Thank you for your feedback. For the benefit of future customers, I’d like to address the details of your experience. You placed your order on Saturday, November 23, for our traditional Jadavi in green, which was clearly stated in the title as “Ships in 1 Week.” Your order was scheduled to ship on Monday, December 2, well within the timeline promised. However, on December 1, you informed us of your unexpected travel plans for December 4. Although you selected free USPS First Class shipping (which does not guarantee delivery within 2 days), we upgraded your shipping to UPS Ground at our own expense to accommodate your request. Please note that this upgrade was done as a courtesy, despite no prior communication about your travel timeline. It’s also important to recognize that your order was processed during the Thanksgiving holiday period, which we worked through to ensure timely shipment. The package was delivered on Thursday, December 5. While we strive to meet every customer’s expectations, we cannot be held accountable for last-minute travel plans that were not communicated when the order was placed. For future orders, we strongly recommend informing us of any specific delivery requirements prior to placing your order, especially during busy holiday seasons. This ensures that we can meet your expectations without unnecessary confusion. Thank you for your understanding, and we hope this clarifies the situation. Best regards,
Afeefa
Beautiful jewelry and great communication from seller
Reply from deccanjewelry.comDec 8, 2024
It’s been a pleasure working you afeefa . Thank you
Richa
I was looking for good-quality, classy imitation jewellery. Unfortunately, this "kundan" imitation ring I bought looks very cheap.
Reply from deccanjewelry.comDec 8, 2024
Hello Richa , Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and regret that we did not meet your expectations. At Deccan Jewelry, we strive to ensure every customer is delighted with their purchase, and your concerns are very important to us. Could you please share more details about your issue by reaching out to us at [email protected] This will help us better understand the situation and work on a resolution. Your satisfaction is our priority, and we are committed to addressing your concerns promptly. We hope to regain your trust and look forward to making this right. Warm regards,
