Great
Based on 175 reviews
DecorativePlumbingPros4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Decorative Plumbing Pros offers an easy solution for finding those hard to find fixtures and genuine parts from exclusive decorative plumbing and architectural hardware companies such as Bouvet, Duravit, Franke, Phylrich TOTO, and more.DecorativePlumbingPros.com is the internet division of the brick and mortar retail showroom for decorative plumbing and architectural hardware sold exclusively for the high-end residential market.Our mission is to specialize in products and product lines you will not find in the big box retail outlets.
DecorativePlumbingPros (decorativeplumbingpros.com) has 175 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 6 reviews with 3 stars · Clear filters
Alice L.
Products are what is expected. I have it a three star because I made a mistake on my shipping address. I emailed customer services but no response. Luckily, I am able to write to my neighbor to retrieve my item.
Ben T.
Easy order and communication but slow to ship
William B.
My selection is on back order. So, I am unable to give a complete review. I would be happy to give a review later.
Jeffrey
I was pleased with the customer service rep who helped me order, but I was disappointed in the shipping of my purchase. I ordered in early Dec expecting to receive the items before I left on a trip 2 weeks later. I was disappointed that it took them 10 days to ship.
Steve B.
Should have known! ordered Phylrich VB1001CNL for faucet purchased in 1998. According to the site, (and the paperwork that was originally included with the faucet) this would be the proper replacement. However, a design change somewhere along the line meant the part actually worked in terms of shutting off the water, but, the lever/trim adapters would not attach properly. Turns out the LC499CNL is an updated version of the valve that eliminates the need for the adapters. So, had to order one of those. It works, but, it requires a different bolt to hold on the lever, which is NOT included. Also, the part shipped is actually marked LVCART001, (NOT LC499) which and has no markings indicating it's a genuine Phylrich part. It works, but, doesn't allow the trim pieces to be installed to match with the originals. My guess is it's most likely produced by a different company. I would include pictures so others would be aware, but I don't see a way to attach them.
Marc C.
After purchasing the item I was told it was on back-order
