Deeds.comReviews of deeds.com

Whoever runs this site is a combative basement dweller happy to take your money and cancel your account. Useless service. Don't waste money like I did.

If I could give them less than 0 stars I 100% would to avoid others being scammed by this pathetic website. I used Deeds.com to record documents, and the experience was a complete mess from start to finish. The documents they claimed were “successfully recorded” were rejected by the courthouse because they weren’t recorded properly. When I pointed out the issue, they sent me an email saying they issued a full refund and then immediately closed my account. The problem is simple: no refund ever showed up. Nothing. They told me I was reimbursed, but there is zero trace of any refund on my bank statement. Their customer service is dismissive, unhelpful, and refuses to acknowledge basic failures. Instead of fixing the issue, they shut down my account and tried to end the conversation. If you value your time, money, or sanity, avoid this platform. They provide documents they can’t even record correctly, claim refunds that never happen, and then cut off communication. Absolutely terrible service.

I paid and downloaded the forms. I then asked via their website about a form that I expected in the package. They immediately replied that my account was cancelled, refunded, and I was not to use their forms. THIS IS A GREAT EXAMPLE OF HOW AI IS NOT WORKING!!! Check their web page, they have a story line about their beginnings and sure enough their recent switch to AI. Their phone number is answered by AI and redirects to their contact form. They have lost their way and don’t even know it.

I've been trying to file a deed at Deeds.com and I keep running into problems and getting very strange responses when I message them through their "contact us" link. I select start a new package and then the next page states that there are no packages available. I know my state and county is approved for e-recordings, so that is not the problem. I messaged them several days ago. I received an immediate response that they would look into it and get back to me. They never got back to me, so I tired again today. It's still not working, so I messaged them again. I received a response a couple minutes later stating that they hope I find what I need elsewhere. Then, later, i received another message saying they were looking into it. Also, the phone number listed is just a recording that suggest you use the contact us link on the website. It's crazy! I will not be using this service.

Phone number does not lead to a person -- only a request to visit the website (where I got the number). Emails sent not responded to. Thank goodness I hadn't bought the deed yet.

EDIT: Funny how shortly after I posted this, Deed.com "replies" to my review. Then shortly after that, I get an email from TimWilliams2007@yahoo telling me that I'm a stupid c^nt. Like really? Did I get to you that much? Have a wonderful day :). So I purchased a deed from this site and I was actually pretty happy with them at first. All it was missing was an extra line for a second primary beneficiary. So, I reached out and requested a modified version, since I could not edit the document myself. I also made 2 other suggestions: (1) The blank form that we download should match the sample, because the sample is much better (and inconsistencies suck). (2) They mispelled the word "Survives" one time. This is a legal document, things need to be spelled correctly. So I got a message from them a few hours later: "Your order and payment has been canceled. Your limited license to use our documents, or any derivative thereof, is hereby revoked. We do hope that you find something more suitable to your needs elsewhere. Have a wonderful day." I took it personally at first until I realized everyone in the reviews on Trustpilot said the same thing. Now, it's just laughable! And pretty p@thetic. I also noticed that they replied to some of the reviews on here, threatening to "take legal action" if they use their template. Another laughable matter, haha! Upon further investigation, I realized that they literally c/p from the official NY Senate.gov page! Literally the SAME crap, except they "modified" it a bit. So with that being said, thank you Deed.com for the formatting idea, I have what I need and will be "modifying" it as well--along with the correct spelling--so that it's MY version... because it was never yours to begin with ;)

I signed up for an account paid $25 requested information about a certain deed. Waited send messages, I logged back in several hours later in my account was closed. I tried to call them only to hear a voicemail message that said go back to the contact page on the website, which has done absolutely nothing. This is the worst experience I’ve ever had on any online service in my life

Avoid if at all possible. The representative did not seem to be very knowledgeable and/or did not care. attempted to charge me a $250 late fee as "insurance" in case I was late. I was unable to speak with anyone else because the website is message based only. I felt a like a bit of a money grab because it was one of the only sites that didn't charge a membership fee. Think Spirit Airlines if you will.