Great
Based on 781 reviews
Demonia Cult4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DemoniaCult.com is the only official retailer for Demonia domestically and internationally. Based in Southern California, Demonia has carved its niche in providing specialty footwear for many subcultures by innovating new styles and redefining older ones since 1993. By keeping its finger on the pulse, Demonia continues to serve its alternative base with both core offerings and fresh footwear takes.
Demonia Cult (demoniacult.com) has 781 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
781 approved reviews, newest moderated first
King D.
They are a perfect fit, I normally wear a 10 1/2 so I got a size 11am they’re roomy but definitely still tight enough that I don’t have to worry about it. Getting your size would be best, but if not going a size up shouldn’t be too bad especially if you have wide feet.
Melodie M.
Super fast shipping! Arrived on time for EDC :)
Stephanie
Shoes came pretty fast after purchasing. They shoes themselves are beautiful. Very happy with my purchase.
Luna R.
Edit: Since there isn't a reply function I'm updating this here to reflect my thoughts on the reply to this review. The second paragraph at the bottom of this post is a response. Similar to the last review, I received a pair of 230-swing boots that did not fit me. I contacted customer support about this and they said it was ineligible for a refund. I tried returning it and because I had worn it for a few hours they said it was an ineligible to return. My main problem with this is that I sent several emails trying to get more information, but receive no answer after an automated reply. Once they received my order, they said it's ineligible for a refund because it's worn. If I'd been informed by customer service that I couldn't wear them even for a few hours, I could have avoided this mess. I also never received a reason or answer to my further inquiry about why it was ineligible for a refund even though it didn't fit. This is very frustrating and it feels like I've lost $120 for no good reason, and to my experience with customer service was just awful. I like the product, but I would not recommend ordering from the site due to A lack of communication from the people you need it from most on their staff. Edit: The right boot fit, and the left did not. They were both size 9. Their response to my email explaining this is below, which will show they did not mention it not fitting. Reading the reply to this review is the first I heard of it, I did not hear it from customer service. It is a lie. This automated notice is to inform you that we have reviewed your defect inquiry, and we have found that it is not eligible for a refund, credit or replacement. This means we have determined that the issue you experienced with your product were not caused by a manufacturing issue. We sincerely apologize for the inconvenience. Sincerely, Pleaser Shoes Customer Service
Reply from Demonia CultMay 26, 2023
Hi there, I apologize that you feel misled about our policy. At the top of our return policy page in red text it states "Items are only eligible for a full refund if they're received in new and unworn condition." In your initial message you claimed that the shoes had a manufacturing defect and described that the shoes were uncomfortable after being worn, we replied that the issue you were describing was not caused by a manufacturing defect, in fact they may have simply been the wrong size. We do expect our customers to try the shoes on and return them if they do not fit, but when they are worn for a day or two, or more, we cannot accept it as a return. This is in line with any retailer who sells clothing, footwear, or related products.
Ein K.
I ordered shaker 52 in faux patent leather with the pink straps and sole. this is the seventh pair i received and will send back. Every single pair had major faults. either the faux patent leather was damaged (dents, rips and holes), or the sole had Dirt inside it´s foam, very visible because the sole was only spray painted in pink. Also with all pairs i received, the Shoes were so badly glued to the sole, that there were glue stains on the sole and the faux patent leather. This quality is not acceptable for the 130€ these cost in Europe. i would pay 10€ more if you at least had quality control, but as it stands i am about to give up on this brand forever.
Daniel R.
I ordered the Shaker-72 with next business day shipping and the product took 5 days to ship and then when it arrived i received the entirely wrong pair of boots, the Camel-311. I never received a response to my email about the issue.
Reply from Demonia CultMay 2, 2023
Hi Daniel, I sincerely apologize that you received the wrong pair of shoes. We checked internally and did not find any contact from you. Please reach out to [email protected] for immediate assistance. Please note that you placed your order on a Friday evening, and at checkout it is stated that our next business day shipping cutoff is 1pm M-F. This means we shipped your order on Monday morning to be delivered Tuesday, which it was.
dottie
Amazing shoes fast shipping ! I will be buying more !
Mora �.
Everything was great, fast delivery time, the product came intact, looks just like the photos, true to size, everything was perfect 🖤
