Cynthia R.
Great customer service!
Quick shipping, fun samples and my all time favorite lash product…AlphaLash!
Reply from DermwarehouseOct 2, 2024
Thank you so much for shopping with us, Cynthia! We are so happy to year you are loving your product!

Excellent
Based on 6,967 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
6,967 approved reviews, newest moderated first
Cynthia R.
Quick shipping, fun samples and my all time favorite lash product…AlphaLash!
Reply from DermwarehouseOct 2, 2024
Thank you so much for shopping with us, Cynthia! We are so happy to year you are loving your product!
Rejeanne
Great customer service
Reply from DermwarehouseOct 2, 2024
Thanks so much for shopping with us, Rejeanne!
M A.
Site easily navigated, stocked with great products from different brands, and shipping was expedient.
Reply from DermwarehouseOct 1, 2024
Thanks so much, Mariana! We appreciate your business!
Lisa S.
Still haven't received my product. If it's not in stock you shouldn't be able to order it! Very disappointed. I used a 20% coupon when I placed the order because I am a repeat customer, when I emailed company to complain I was given an additional 10%.
Reply from DermwarehouseOct 1, 2024
Thank you for your continued business, Lisa! From our previous communication we let you know that it is part of our terms and conditions that items may be out of stock, but you are charged at the time of the order placement. We only place items as Out Of Stock if the brand communicates to us that something is out of stock with them. We want our customers to have the freshest product possible and order often. I am very sorry for the delay and that you encountered this after all this time placing orders with us.
Nancy D.
Dermwarehouse was easy to order through and the product arrived at my home in good order.
Reply from DermwarehouseOct 1, 2024
Thank you, Nancy! We can't tell you how much we appreciate you shopping with us!
Tera H.
Like always, Fast and Reliable service with quality products!
Reply from DermwarehouseOct 1, 2024
Thanks so much, Tera! We so appreciate your continued business!
Sandi
Prompt delivery
Reply from DermwarehouseOct 1, 2024
Thank you so much, Sandi! We appreciate your business!
C A.
would love free shipping
Reply from DermwarehouseOct 1, 2024
Thanks so much for shopping with us, Charin! As a small, family owned business, we needed a way to offset some of our rising costs. We held off on charging for shipping as long as we could and still wanted to keep our shipping costs as low as possible for our customers. We are confident that with our competitive pricing, discounts and exceptional customer service, you’ll be hard pressed to find a better skincare experience. Thank you!