Excellent
Based on 344 reviews
Desert Financial Credit Union4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 280 reviews with 5 stars · Clear filters
Barry
Everyone is so helpful. Riley made the process to set up new checking and savings accounts very simple.
Reply from Desert Financial Credit UnionMay 20, 2025
We're happy to hear that setting up your new accounts was simple and everyone was so helpful. Thanks for your feedback!
James
Easy on-line setup
Reply from Desert Financial Credit UnionMay 20, 2025
Thanks for sharing your positive experience, Manual!
Bradley
By far the best customer service I've experienced. Also setting up new account was super fast amd safe. Easy app access as well. 5/5 stars in KY book.
Reply from Desert Financial Credit UnionMay 20, 2025
We're happy to hear that you had such a positive experience with our customer service and account setup. We appreciate your feedback on our app access as well!
Keiosha
So far I love this bank so complaints
Reply from Desert Financial Credit UnionMay 20, 2025
Thanks for sharing your positive experience with us so far, Keiosha!
Rogelio
There fast and kind teller
Reply from Desert Financial Credit UnionMay 19, 2025
We are delighted you received friendly, fast service, Rogelio! Thanks for sharing your feedback with us.
Anthony R.
Great customer service and helpful associates!
Reply from Desert Financial Credit UnionMay 16, 2025
We appreciate your kind words and are thrilled to hear about your positive experience with our team, Anthony!
Magenta M.
The people there are very helpful and treat you like a person not just an account. This has to be the best bank experience I've had in my 53 years of life.
Reply from Desert Financial Credit UnionMay 14, 2025
Thanks for the review, Magenta! We are thrilled to hear about your positive experience. It's wonderful to know you felt valued and cared for during your visit.
Kelly
Easy portal access
Reply from Desert Financial Credit UnionMay 14, 2025
Thanks for sharing your feedback with us, Kelly! We're glad to hear that you found the portal to be easy to access.
