Excellent
Based on 344 reviews
Desert Financial Credit Union4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 280 reviews with 5 stars · Clear filters
Audria
Hunter was very helpful. I appreciate his fastness’s and efficiency
Reply from Desert Financial Credit UnionApr 30, 2025
We're so glad to hear that you had a positive experience with Hunter. Thank you for the 5-star review!
Denise
Great experience
Reply from Desert Financial Credit UnionApr 30, 2025
Glad to hear it, Denise! Thanks for sharing.
Leah
The person who helped me was awesome.
Reply from Desert Financial Credit UnionApr 30, 2025
We are delighted to hear that you had a great experience with us!
Rogelia
Representative was very helpful and very knowledgeable.
Reply from Desert Financial Credit UnionApr 28, 2025
We appreciate your kind words! We're glad you had a positive experience with our team.
Wanda
Lisa was very professional and explained everything to me
Reply from Desert Financial Credit UnionApr 28, 2025
Thank you for taking the time to leave a positive review, Wanda! We're happy to hear that Lisa was able to assist you and answer all of your questions.
Preston
Although the wait in line was long, the friendly and knowledgeable staff made up for it. The process to open the new account went very smoothly and it was quicker than I expected.
Reply from Desert Financial Credit UnionApr 22, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that our team was able to provide you with excellent service, even with the wait.
customer
Very helpful and explained everything so a banking dummy could understand it fully!
Reply from Desert Financial Credit UnionApr 22, 2025
Thank you for the 5-star review! We're pleased to hear that our team was able to provide you with the information you needed.
Yolanda
thank you for all the attention to detail, great customer care
Reply from Desert Financial Credit UnionApr 22, 2025
Thank you for sharing your positive experience with us, Yolanda! We're thrilled to hear that our team provided you with great service.
