Excellent
Based on 344 reviews
Desert Financial Credit Union4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 280 reviews with 5 stars · Clear filters
Tashion
Ryan made opening a new account such an easy process. Thank you again, i appreciate it!
Reply from Desert Financial Credit UnionApr 21, 2025
We're so glad to hear that Ryan made your experience positive. We appreciate your kind words and are happy to hear you had a great experience.
DomQ
Best Service opening Cking & Sving Acct W/ Sergio**** DMQ
Reply from Desert Financial Credit UnionApr 21, 2025
We're so glad to hear you had a positive experience opening your checking and savings accounts! We appreciate you taking the time to share your feedback.
Shane
Very helpful and friendly staff.
Reply from Desert Financial Credit UnionApr 21, 2025
Thanks for sharing, Shane! We're happy you found our team to be friendly and helpful.
Kimberly
Courteous and professional
Reply from Desert Financial Credit UnionApr 16, 2025
Thanks for the 5-star review, Kimberly!
A S A.
Helpful account representative. She explained the process and patiently answered all my concerns.
Reply from Desert Financial Credit UnionApr 16, 2025
We appreciate your kind words! We're glad you found our team to be helpful and patient.
Customer
The employees were so kind and efficient, opening a new account was so easy and comfortable.
Reply from Desert Financial Credit UnionApr 16, 2025
We're thrilled to hear you had such a positive experience opening your new account. Thank you for taking the time to share your feedback with us!
BONNIE M.
Very nice and informative! I opened an account at Desert Financial Credit Union as I am moving to Arizona very soon. It was easy and convenient for where I will be living! Thank you for making it easy and friendly!
Reply from Desert Financial Credit UnionApr 16, 2025
We're delighted to hear you found the process of opening an account easy and convenient. Welcome to Desert Financial, Bonnie! We wish you all the best in your move to Arizona.
Dena
The staff was very friendly and helpful. They made opening an account a very nice experience.
Reply from Desert Financial Credit UnionApr 16, 2025
We're so glad to hear you had a positive experience opening an account with us. Thanks for the 5-star review, Dena!
