Reply from desertoutletsApr 16, 2020
Dear Cheryl,
Thank you for shopping with us at desertoutlets.com and for your recent review on Trustpilot.
I read your comments regarding your book still not being delivered and wanted to reach out to you.
USPS shows it as being delivered yesterday and we wanted to make sure that you did receive your book and that you are completely happy with your purchase from us.
If there was anything about our products or service that requires attention, please let us know and we will make your order right.
Sincerely,
Emily Miller
Customer Care Specialist
desertoutlets
4-15-2020 - This is a follow up: We received order on Sunday April 5th - Order was shipped on Monday April 6th via USPS Media Mail. USPS shows it as being delivered on Monday April 13th
Tracking Number: XXXXXXXXXXXXXXXXXX5078
Tracking History
April 13, 2020, 3:44 pm
Delivered, In/At Mailbox
BUNNLEVEL, NC 28323
Your item was delivered in or at the mailbox at 3:44 pm on April 13, 2020 in BUNNLEVEL, NC 28323.
April 13, 2020, 8:28 am
Out for Delivery
BUNNLEVEL, NC 28323
April 13, 2020, 8:17 am
Arrived at Post Office
BUNNLEVEL, NC 28323
April 12, 2020, 7:25 am
Departed USPS Regional Destination Facility
GREENSBORO NC NETWORK DISTRIBUTION CENTER
April 11, 2020, 10:43 pm
Arrived at USPS Regional Facility
GREENSBORO NC NETWORK DISTRIBUTION CENTER
April 11, 2020
In Transit to Next Facility
April 9, 2020, 4:33 pm
Departed USPS Regional Facility
LOS ANGELES CA NETWORK DISTRIBUTION CENTER
April 9, 2020, 3:05 am
Arrived at USPS Regional Origin Facility
LOS ANGELES CA NETWORK DISTRIBUTION CENTER
April 9, 2020, 1:50 am
Accepted at USPS Origin Facility
LA QUINTA, CA 92253
April 6, 2020, 4:46 pm
Shipment Received, Package Acceptance Pending
LA QUINTA, CA 92253