Tom
4-5x price change
Designity agreed to create a video for us at a very specific price. Then they informed us later that they would no longer do the video for that price, and that we'd have to pay 4-5x more to get the video done.
Reply from DesignityFeb 20, 2020
Thomas, sorry to see you frustrated but you never worked with us! You paid $500 and started a video project 10 months ago. After that, you ghosted us after many emails and follow-ups. Now you’re back after 10 months and you want us to make you a video in a few days. It seems we are not on the same page in terms of expectations and that’s why we’ve decided to give you a full refund. Based on our terms and conditions you are not qualified for a refund either since you never replied to our follow-ups. But we still issued you a full refund out of courtesy. We don't appreciate this unfair judgment.