Great
Based on 255 reviews
Destify - Destination Weddings4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Destify makes destination wedding planning easy and stress-free. We help couples book all-inclusive weddings at top resorts across Mexico and the Caribbean with expert guidance, group travel coordination, and no hidden fees. With thousands of weddings planned, Destify is the trusted choice for an unforgettable celebration abroad.
Destify - Destination Weddings (destify.com) has 255 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
255 approved reviews, newest moderated first
Payton
Jessalie was so kind and helpful getting my reservation set up, and booking transportation as well. She made it easy and fast!
Reply from Destify - Destination WeddingsOct 2, 2026
Hi Payton! We appreciate you taking the time to leave a review. Thank you for the support and kind words!
Rachel
Jessalie and Jhe were both extremely helpful with adjusting my reservation. Timely, responsive, and knowledgeable. Thank you!
Reply from Destify - Destination WeddingsOct 2, 2026
Hi Rachel! Your review means a lot to us—thank you for taking a moment to share your thoughts and support our team!
C
Absolute train wreck of an experience start to finish. Customer service is basically non-existent.
Reply from Destify - Destination WeddingsSep 21, 2026
Hi C, Thank you for sharing your feedback. We’d like the opportunity to look into your experience and better understand what occurred. However, we’re unable to locate your reservation based on the information provided, as the review was submitted without a name that matches our records. Please reach out to [email protected] with your name and reservation details so our team can locate your information and assist you further.
Marina H.
Very frustrating experience with Destify. Their resort rates have consistently been much higher than the resort’s direct website, even though they advertise price matching. The price-match process also seems inconsistent depending on who you speak with. Several of my wedding guests have questioned why they should book through Destify when they can find the exact same rooms directly through the resort for significantly less. It has put me in the uncomfortable position of constantly having to explain and defend the pricing to my guests. For a service that is supposed to make destination wedding travel easier, this process has created more confusion and frustration for both me and my guests.
Reply from Destify - Destination WeddingsSep 3, 2026
Hi Marina, We understand how frustrating it can be to see different rates online and to feel responsible for answering guests’ questions about pricing during the wedding planning process. After researching the price match requests associated with this matter, we found that each request reviewed was approved, including some requests that were outside of our normal price match policies. Our goal is always to review each situation carefully and help guests receive the best available option whenever possible. Rates can vary depending on availability, booking terms, and the specific details included with a reservation, which can sometimes make comparisons between different booking options confusing. We recognize that this can create additional questions for both wedding couples and their guests, and we appreciate the feedback regarding how the process was experienced. We welcome the opportunity to review any specific pricing concerns that may still be outstanding. Price match requests, including screenshots of the rate being referenced, can be submitted to [email protected] for review. Our Guest Services team is also available 24/7 by phone or chat and can be reached directly at (800) 792-6898.
Dejah
I was a little hesitant to book through Destify for a friend's wedding, but the care and support the Team has provided, put my heart at ease in knowing our reservation or needs will be taking care of. Shannon and Christian found me a great offer on a price match and that is a heap of help in itself! Thank you Destify for being so awesome!
Reply from Destify - Destination WeddingsSep 3, 2026
Hi Dejah! Thank you so much for sharing your experience! We’re thrilled to hear that Shannon and Christian were able to put your mind at ease and find a great price match for you. Your trust means so much to us, and we’re grateful to be part of your friend’s special destination wedding journey!
Marly
Maureen, from start was amazing. Extremely accommodating, empathetic, and wanting the best for me and my fiance. Despite all of my delays she was kind & willing to help and pivot. I will recommend her to any and everyone as she truly made it such a seamless experience. Maureen is the one you want in your corner! Thank you for all of your help and guidance. We appreciate you Maureen. - The Martinez Family
Reply from Destify - Destination WeddingsAug 26, 2026
Hi Marly! Thank you so much for sharing such a heartfelt review! We’re so glad to hear that Maureen was there to support you with patience, understanding, and flexibility throughout the process, making everything feel seamless along the way. We’re honored to be part of your wedding journey and wish you and your fiancé all the best as you continue planning your special day!
Olivia L.
I submitted an inquiry with Destify and received an email request to schedule a call. I scheduled the call for a week out and received a confirmation email. I left work early to take the call, it never came. I tried to get in touch with Destify through email, online request and submitting an additional inquiry and received an initial response asking who my call was scheduled with and when, which seemed really unprofessional to begin with that they didn’t have a record of my appointment. I responded providing the information and what I was looking for in a wedding, and I’ve received no response. I’ve also received no response to the additional inquiry I made. I was really excited to work with Destify based on online reviews, but the lack of communication over a service where I would be trusting them to plan one of the most important life events I’ll ever have is pretty staggering. I’ve since contacted other companies offering the same services and the difference in experience is huge. I would not trust this company to plan my wedding.
Reply from Destify - Destination WeddingsJul 23, 2026
Hi Olivia, Thank you for taking the time to share your experience. We're truly sorry for the frustration and disappointment caused by the missed call and the lack of follow-up afterward. We understand how valuable your time is, especially when you rearranged your work schedule to be available for your consultation. Missing your scheduled call and then failing to respond promptly to your follow-up messages is not the level of service we strive to provide, and we sincerely apologize for letting you down. We appreciate you bringing this to our attention, as it helps us identify where we fell short and improve our processes. Your first experience with Destify should have reflected the care and attention we aim to provide every couple. If you're still in the process of planning your destination wedding, we would truly appreciate the opportunity to make this right. We'd love the chance to connect with you personally, answer your questions, and show you the level of service our couples have come to expect from us. Thank you again for your honest feedback, and we wish you all the best with your wedding planning. We will send a follow up email.
Kally B.
Lily at Destify was absolutely incredible to work with while planning our destination wedding! From the very first conversation, she was patient, organized, and genuinely invested in getting every detail right. We had a lot of moving pieces to coordinate dates, guest counts, resort options and Lily made the entire process feel easy instead of overwhelming. She was quick to respond, always had answers ready, and made sure we understood all our options before making decisions. Thanks to her, we booked our wedding in Punta Cana with total confidence, and I can't recommend her enough to anyone planning a destination wedding. If you're looking for an agent who actually cares and knows what they're doing, ask for Lily!
Reply from Destify - Destination WeddingsJul 6, 2026
Hi Kally! Thank you so much for your amazing review 💙 We're thrilled to hear Lily made your destination wedding planning experience smooth, organized, and stress-free. Knowing she helped you book your Punta Cana wedding with confidence means so much to us. We'll be sure to share your kind words with Lily. Wishing you an unforgettable wedding celebration, and thank you for recommending Destify!
