Excellent
Based on 104 reviews
dewbu.com4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DEWBU focus on the R&D, production, and sales of heated apparel. We devote ourselves to the production of world-leading and multi-functional heated apparel for both outdoor activities anddaily life via advanced technology and workmanship. Whether hanging out, working, or doing outdoor activities(camping, skiing, hunting), DEWBUcan provide you with cozy heated apparel to beat the cold, which would be a great option for your daily life.
dewbu.com (dewbu.com) has 104 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
104 approved reviews, newest moderated first
Michelle O.
The Dewbu softshell heated jackets are comfortable, warm, and stylish.
Reply from dewbu.comApr 13, 2026
Thank you! 😊 Comfortable, warm, and stylish – that's the perfect combo. We're so glad you're enjoying your softshell jacket. Thanks for choosing DEWBU! 🧥🔥 The DEWBU Team
Cosette B.
Superior quality product backed by exceptional customer service. This company goes above and beyond expectations! I will be ordering Christmas gifts for family members!!
Reply from dewbu.comApr 13, 2026
Thank you so much for your incredibly kind words! 🙌 We're honored that you've experienced both quality and exceptional service – and that you trust us enough to order Christmas gifts for your family. That truly means the world to us. Thanks again for choosing DEWBU – we'll keep working hard to earn your support. Stay warm! 🧥🔥 The DEWBU Team
Cheryl
The Heated Vest was birthday gift for my daughter. The order came fast. Quality of the vest was nice. Daughter loved it.
Reply from dewbu.comApr 13, 2026
Thank you for sharing! 🎁 We're so glad your daughter loved the heated vest – and that it arrived fast. A warm birthday gift is the best kind. Thanks for choosing DEWBU! 🧥🔥 The DEWBU Team
tim G.
This a great coat for cold western new york winters. I heats up fast and is toasty warm
Reply from dewbu.comApr 13, 2026
Thank you! ❄️🧥 Western New York winters are no joke – we're glad our coat heats up fast and keeps you toasty warm. Stay warm out there! 🔥 The DEWBU Team
Caitlyn L.
I have been very pleased with this coat. It heats up quickly, holds heat and has kept me very comfortable. The battery works flawlessly, but make sure to charge it each evening. Just because you don't use the battery doesn't mean it's charged. (Mistaken assumption on my part.) The roll up hood is a very convenient feature and does successfully keep the hood out of the way. I have not attempted putting the coat through the washer so I can't give any feedback on that count. I also have not tested how long the battery lasts. But as far as the coat goes, it is reliable, comfortable, and gives all the benefits of a warm coat without feeling bulky! I love it! The only thing, and literally the only, slight fault I can find is that the battery does weigh the coat down a bit so that if it's not up zipped it can feel a little weird. But seeing as most probably wouldn't be wearing this jacket un-zipped and that is a peculiar habit of mine, it's not even a true fault. I am very happy with my purchase and my sister loves the coat too and is already getting one of her own.
Reply from dewbu.comApr 13, 2026
Thank you so much for such a thoughtful and detailed review! 🙌 We're thrilled the coat has kept you comfortable and reliable through cold days. Great tip about charging the battery every evening – that's smart advice. And we're glad you and your sister both love it! Thanks again for choosing DEWBU – stay warm and happy! 🧥🔥 The DEWBU Team
Tim C.
Everything went well, fast shipment, great quality product. Didn’t get to use it in the environment yet. But I believe all will go well. The reason I didn’t give a 5 star rating, sorry for being Pettie, but prior to order I asked for an extra American Flag so I would have one for both arm. They promised and it indicated in order I was getting second patch and when I got it it wasn’t an American Flag patch it was a Dewbu patch. I did email to no avail.
Reply from dewbu.comSep 12, 2024
Dear Tim, Thank you for your feedback, and we appreciate your understanding. We’re sorry to hear that the extra patch was not included as expected. We have already contacted you via email and provided a solution, including a refund, which we hope you find satisfactory. Your satisfaction is very important to us, and we hope you enjoy your jacket once you get the chance to use it. If you need further assistance, please feel free to reach out. Thank you again for your support! Best regards, Dewbu Support Team
Herbert Karsten J.
Right side great, left side not so much.
Reply from dewbu.comAug 30, 2024
Dear Herbert, Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. To further resolve your issue, our customer service team will be reaching out to you shortly to ensure your concerns are addressed properly. If you've encountered any challenges or require further assistance, please reach out to our customer service team at [email protected] Your satisfaction is our priority, and we are committed to making this right. We value your feedback and appreciate your understanding. Best regards, DEWBU Support Team
Niskibum
Waited 5 days before notifying me that the color I ordered wasn't in stock. Had to order a different color and then wait for standard shipping, almost 2 weeks after original order date for the wrong color.
Reply from dewbu.comMay 31, 2024
Dear Niskibum, Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with your recent order. We understand your frustration and regret that we were unable to notify you about the stock issue in a timely manner. We are glad to hear that you have received your jacket. To further resolve your issue, our customer service team will be reaching out to you shortly to ensure your concerns are addressed properly. Thank you again for your patience and understanding. If you have any further questions or need additional assistance, please do not hesitate to contact our customer service team. Best regards, DEWBU Support Team
