Excellent
Based on 277 reviews
Diamonds Direct4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Diamonds Direct offers an unmatched selection of engagement rings, loose diamonds, wedding bands, gemstone jewelry, fine jewelry, and more. We are a true direct diamond importer, cutting out all the middle man markups. Our selection, education, warranties and guarantees create a no-risk shopping environment that is customer focused and flexible to ensure we maximize the customer’s budget and exceed their expectations.
Diamonds Direct (diamondsdirect.com) has 277 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
277 approved reviews, newest moderated first
cassie B.
Elle is the greatest ! My husband enlarged my diamond with the 110% money back towards your next diamond program. Elle found me my perfect diamond and at the price I wanted to spend. Elle took her time to make me feel special and comfortable with my decision. Go see her you won't regret it.
Anne Baughn H.
Amazing quality, great prices and impeccable service! Ash is the face of Diamonds Direct!
Kylie L.
Tom was amazing!! He helped build our dream ring. Would highly recommend!!
Tracy A.
I was so impressed with Andi Chappell at the Raleigh location. I came in to get new backs for my treasured diamond earrings. I was so afraid that I was going to lose them. She took my earrings, cleaned them up to look amazing, got me new fabulous backs, and treated me like I was a queen spending thousands of dollars with her. EXCELLENT customer service. She is the epitomy of what makes a customer want to do business with your company. Everyone is treated with the same 100% customer care. She is a treasure!
Pam C.
WARNING!! WARNING!! THIS JEWELER SWAPS OUT YOUR REAL 14K GOLD AND DIAMONDS FOR FAKE!!! PLEASE4 BE AWARE OF THIS BEFORE GOING TO THIS JEWELER OR HIS STORE.!!!!!!!!
J D.
I was a first-time engagement ring buyer and Ryan Choops helped me every step of the way, he was patient with educating me about the details, always made me feel comfortable throughout the process, then expedited the ring creation once I realized the proposal would be happening within a few weeks, I would recommend shopping here.
A A.
We recently visited the Raleigh store in search of a new Tacori band to add to my stack. We were helped by Katya, who was, in a word, LOVELY! Gracious and welcoming, fully knowledgeable and very thorough…..she took all the time to show us as many options as she thought I might like. She even made suggestions for future pieces when I said that I was interested in adding another ring to commemorate a major anniversary in a few more years. She was just wonderful, to include her follow-up communication after our initial order and the texts and phone calls she placed when our jewelry arrived. We are repeat customers, and as usual, everything about our experience was perfect! This is now the only place where I make major jewelry purchases!
Reid A.
We were attempting to get a ring online but the process was frustrating and fraught with uncertainty - every online retailer has tons of bad reviews mixed in with good ones so it just seemed too risky that we'd end up in the bad experience/support pile. On top of that there were almost too many options and no one to provide expert guidance on the types of ring, styles, etc. Finally, we went to Diamonds Direct here in St. Pete and immediately knew it was the right decision. It made everything so much easier. Everyone at the store is incredibly helpful - it’s clear they all had our best interest at heart. We worked directly with Nicole. She was AMAZING in every respect - super knowledgeable, responsive, and demonstrated the utmost professionalism. She really took care of us. It was just an awesome experience. It’s so easy to buy stuff online nowadays....I’m really glad we ended up going to Diamonds Direct though. It will not be the last time.
