Average
Based on 170 reviews
Diamond Warranty Corp.3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Great products and service starts with great people. With over a century of combined experience in the automotive and extended warranty space, Diamond Warranty is an industry-leading warranty protection plan provider to new and independent dealerships since nationwide. Our portfolio contains world-class Vehicle Service Contracts, Gap Insurance, and Automotive Ancillary products backed by AmTrust Financial.
Diamond Warranty Corp. (diamondwarrantycorp.com) has 170 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
170 approved reviews, newest moderated first
tamir T.
They called me and told me step by step on my car and the amount that I had to pay...
Reply from Diamond Warranty Corp.Nov 1, 2018
We appreciate your feedback Tamir! We try be there for customers step by step, day by day.
SCOTT L.
I payed a lot of money for a four year warranty and so far anything that has needed to be fixed with my car has not been covered. I finally got something covered and still had to pay $100 deductible which is ridiculous considering how much it cost me to purchase the warranty in the first place. I’m not happy with my warranty at all.
Reply from Diamond Warranty Corp.Nov 1, 2018
Scott, we're sorry to hear about your experience so far. Could you please send us your vehicle identification number (vin) so we could pull up your claims history. Secondly, we would like to fix the deductible issue for you as well. Please send an email to [email protected] and [email protected]
Micheal N.
They followed up with the courtesy call to make sure that my work was satisfactory and completed and I said yes thank you Diamond!
Reply from Diamond Warranty Corp.Oct 25, 2018
It's the least we could do. We appreciate your feedback Mike!
HARRINGTON
Diamond Warranty was prompt and on top of things.
Reply from Diamond Warranty Corp.Oct 25, 2018
On top and a cut above the rest. Thank you for leaving us feedback!
Maritza F.
It took 2.5 days to get my car due to you unavailability to make payment to a mechanic. Due to this I lost 2 days for compensation because I was unable to go to work. I would NEVER recommend your company.
Reply from Diamond Warranty Corp.Oct 25, 2018
Maritza, we would definitely like to look into this issue further with you. Please send an email with additional information to [email protected] and please copy [email protected] on the email as well. We appreciate you reaching out to us with this issue, talk soon!
LYNN D.
Excellent service and communication from start to finish. Thank you!
Reply from Diamond Warranty Corp.Oct 25, 2018
That's our style! We appreciate your feedback Lynn.
Jack O.
The warranty is somewhat ok . I have no problem with the copay when I pay the mechanic it's the almost $ 50 In taxes that i don't understand that should be included along with the copay. Anyway thank you for the road side service that's included.
Reply from Diamond Warranty Corp.Oct 25, 2018
Jack, we appreciate your feedback on this one. We agree, we know the addition of sales tax on repairs can be annoying. But, this is unfortunately something that depends on state laws and tax laws. Some parts of the country we can pay sales tax, but most parts of the country the repairs are taxable to the policy holder. If you have any other questions, feel free to send us an email to [email protected]
Edward E.
I would recommend Diamond warranty co to anyone I know and those who I don't know that may be interisted in purchasing extra warranty for their vehicle! My two experiences have both been almost effortless on my part! The staff have been very kind and knowledgeable! I found my DIAMOND in the rough....
Reply from Diamond Warranty Corp.Oct 19, 2018
Edward, we appreciate your feedback on this one! You might have just came up with a new slogan for us "your Diamond in the rough" :) We appreciate your kind words, thanks!
