Average
Based on 170 reviews
Diamond Warranty Corp.3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Great products and service starts with great people. With over a century of combined experience in the automotive and extended warranty space, Diamond Warranty is an industry-leading warranty protection plan provider to new and independent dealerships since nationwide. Our portfolio contains world-class Vehicle Service Contracts, Gap Insurance, and Automotive Ancillary products backed by AmTrust Financial.
Diamond Warranty Corp. (diamondwarrantycorp.com) has 170 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
170 approved reviews, newest moderated first
Adele A.
He is a thief, I brought my Acadia to him and asked for a quote, and he went ahead and did the work without my consent and then it sat on his lot for a year because I could not afford to pay for it. Not only did he screw me on my transmission he stole my brand new tires .
Rodney M.
This warranty is a joke, I was told they would only pay $75 per hour on any repairs. The dealer couldn't reach anyone so filed claim online, only to later receive a fax stating they would only pay $150 of $659 repair for water pump replacement. On top of that I had to spend almost $500 for 7 day car rental. I'm out of $1000 on top of warranty purchase $1500, that's $2500 and they only pay $150? My God! What a scam!
Meghan D.
We purchased GAP and Warranty from Diamond. I was in an auto accident in October and it’s now Jan and I have not heard a word for them, nor have the paid out the GAP or the remainder of the warranty. I’ve called 100’s of times, I’ve emailed, I’ve done everything I can and they just refuse to handle this. We will now get an attorney to sue this fraudulent company.
Sherry C.
This company is a scam. Do NOT buy a warranty from them. They will not pay. Total scam. I would give them less than zero.
Mark D.
i have a warrenty thru Diamond , how is the average joe supposed to know there intake was bad , as soon as my check engine light was on i took it straight to the mechanic , they told him to strip it down and then he sent the info to them then they denied it , this company is a scam and if you paid for a warranty go get your money from the dealer , beware big time ..
Greg M.
On the repair facility side this company ranks right at the bottom of extended warranty companies. They authorize the cheapest available parts made for the repairs from auto zone or any other discount retailer rather than OEM Equivalents. They take for EVER to pay, IF They ever pay currently I have been awaiting payment for almost 45 days. No one will return an email or phone call. I have reached out to every one i can find an email for and nothing in return. Moving forward i will refuse to even submit a claim with them. VERY DISSAPOINTED !!! SHAMEFULL IN FACT.
Rasheta M.
I have them for a warranty and had to contact the BBB because they are not trying to fix my engine. Which is cover under my warranty in fact I ended up paying 758.00 for nothing because the car is still inoperable and the money that I would put in another engine I decided to save and put towards another car.
Leo C.
Horrible company who try to weezle there way not only out of paying for repair but also when you trade the car in 2 years early there SUPPOSE to pay you for the remained of what you paid for however this company dont give you zero if they've paid out a claim that they cover. They screwed me out of about 1300 to 1500.00..STAY CLEAR
