Great
Based on 482 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
DigiCert, Inc. (digicert.com) has 482 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
482 approved reviews, newest moderated first
Ferran
Muchas gracias por la ayuda y soporte de Nicholas, me ha ayudado en la gestion de un nuevo certificado sin embargo me ha faltado soporte de mi gestor de cuenta, Miguel. Tenia dudas de funcionalidad de las subscripciones y renovacion y no he recibido ayuda de el
Roy B.
Wagiedah Gave me great assist and support !
Chad
Stay far away from DigiCert. They ran a textbook scam on my new business and stole nearly $1,000 USD from me. On April 18th, 2026, I bought their EV package for $996 USD, completely unaware that I wasn't even eligible for it. DigiCert completely ignored my order until May 25th. That is when they finally emailed me to say I needed to be in business for over 3 years and sign a mountain of paperwork. Since I just started my business, I obviously couldn't do that. When I immediately tried to refund the package so I could just get a standard OV Certificate instead, I found out I was locked out. DigiCert intentionally waited over 30 days to review my application just so they could run out the clock on their 30-day refund policy. They let me buy a product they knew I couldn't use, and then used their own slow response time to trap my money. Over the last 3 months, I have placed 3 phone calls, sent 5 emails, and opened countless support tickets. Their response? Complete and total silence. I have been completely ghosted. Never in my life have I experienced such garbage support from a company. Do NOT believe a single word they say about having the "best support on the market." Go with literally any other company because anyone else will actually reply to you. These people are unethical scammers.
Muhammad B.
Excellent Support I had been struggling with a validation issue in DigiCert CertCentral where our EV, S/MIME, and Code Signing validations for multiple organizations were not updating correctly. Despite several attempts, the issue remained unresolved. Vita from the Validation Support team took ownership of the case, thoroughly investigated the problem, and stayed engaged until everything was resolved. Thanks to her expertise and dedication, all of our organization validations were updated successfully. Her professionalism, technical knowledge, and commitment to customer satisfaction were outstanding. It's rare to come across someone who is so persistent in finding a solution. Thank you, Vita, for the exceptional support. DigiCert is fortunate to have you on the Validation team.
Guthrie T.
I had a great experience with Vita regarding organization validation for a time-sensitive certificate renewal. He quickly helped complete validation and ensure the certificate issuance was prioritized.
Ed
Very quick response and everything sorted very efficiently by Palesa and Mario.
Yuri V.
Thank you for your great service! Thank you Palesa!!!
Raghav C.
Poor customer service, repeatedly attempted to renew without consent. We wanted to cancel and they kept trying to renew despite us never consenting to this and them sending repeated emails saying we had to login to renew. Then their customer support (supposedly live chat) is completely non responsive with no way of even tracking whether there is a queue, expected wait time etc. Waited >10 minutes without any sort of response. This is a company that does not care about their customers
