DigiCert, Inc.Reviews of digicert.com

Really great Support

I had an excellent experience with Digicerti support! The service was prompt and highly efficient. I would like to extend a special thank you to Edjane Pinheiro, who was incredibly helpful and proactive in expediting the internal validation for my certificate issuance. Impeccable professionalism that makes all the difference!

The woman was very kind on the phone and took time to answer me and find a solution

I would like to thank Sarah Chaleva, as her quick understanding of my needs and prompt support made all the difference in keeping my business running smoothly. It’s always rewarding to find people who go the extra mile to help quickly and effectively so everything works out. Thank you very much, Sarah.

quick to react when called upon

Parlato con l'agente Norberta per un problema di rilascio certificato, ha fatto il possibile per aiutarmi e siamo arrivati ad una soluzione, trovando anche un agente che parlasse italiano per la verifica via chiamata.

Es hat alles schnell geklappt. Vielen Dank!!!

I had a very positive experience with DigiCert support. The process involved some complexity around EV Code Signing validation and order handling, but the support team stayed engaged throughout and ensured the issue was followed up properly. A special thanks to Edjane, who took ownership of the case and continued working on it until everything was resolved. That level of persistence and accountability is highly appreciated, especially in situations where multiple steps and verifications are required. Overall, effective and dedicated customer service.