Reply from Digi Era Pro LLCJun 16, 2026
Hello,
At DIGI ERA PRO LLC, we take all customer feedback seriously, but we must clarify the facts regarding your account, as our documented performance completely contradicts these claims.
1. Contractual Timelines & Performance Transparency
During our website checkout and within our signed mutual agreement, we explicitly communicate realistic, technical indexing windows for digital optimization. Per your contract, because your business address is hidden (Service Area Business), the agreed-upon window to index and show results is 60 working days.
2. Documented Elite Results Delivered Ahead of Schedule
The assertion that we 'accomplished zero results' is factually incorrect. Our fulfillment team aggressively optimized your profile, successfully positioning your Google Business Profile in the Top 3 Positions (Google Local Map Pack) well ahead of the 60-working-day contractual timeline for the following high-intent local keywords:
Office Cleaning Services in Sloatsburg, NY (Top 3 Ranked)
Cleaners Near Sloatsburg, NY (Top 3 Ranked)
General Housekeeping Services in Sloatsburg, NY (Top 3 Ranked)
Janitorial Services in Sloatsburg, NY (Top 3 Ranked)
Residential Cleaning in Sloatsburg, NY (Top 3 Ranked)
Deep Cleaning Sloatsburg, NY (Top 3 Ranked)
Moving related Cleaning Sloatsburg, NY (Top 3 Ranked)
3. Compliance with Refund Policies
We immediately allocated intensive digital labor, manual hours, and software resources to build these premium rankings for your business at a locked-in promotional price. Our policy explicitly states that all payments are final once work has commenced. Prior to filing this review, you explicitly emailed our team threatening negative publicity and chargebacks unless we bypassed your signed contract to issue an immediate, unauthorized refund.
We have successfully delivered live optimized content and elite search rankings that are actively driving local traffic to your business. We stand firmly behind our high-quality digital labor and our signed agreements. If you wish to discuss your live ranking data, our support department remains available to assist you.