DinolingoReviews of dinolingo.com

Reply from DinolingoJul 1, 2026

Hi Eva, Thank you for taking the time to share your feedback. We're sorry to hear that you weren't able to get past the child's nickname section. We understand how frustrating it is when you're unable to complete the setup process. We'd like to look into this for you. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), and any additional details about the issue, including the device you're using if possible. Our team will investigate the nickname validation issue and help you get started as quickly as possible.

Reply from DinolingoJul 1, 2026

Hi Rick&TJ, Thank you for taking the time to update your review. We appreciate you acknowledging that your refund was eventually processed, and we're glad we were able to resolve that part of the issue. We're sorry, however, that the cancellation process and the uncertainty around your account status left you with a frustrating experience. We'd still like to make sure everything has been handled correctly. If you have any remaining concerns, please email us at [email protected] with the email address associated with your Dinolingo account and let us know which platform you originally subscribed through (such as our website, Google Play, or the App Store). Our team will be happy to review your account and confirm that your subscription has been canceled as expected.

Reply from DinolingoJul 1, 2026

Hi Carolyn, Thank you for taking the time to share your feedback. We're sorry to hear that our teaching approach wasn't the right fit for you. We understand that every learner has different preferences, and we appreciate you letting us know about your experience. We'd also like to help with your subscription request. Please email us at [email protected] with the email address associated with your Dinolingo account and let us know which platform you subscribed through (such as our website, Google Play, or the App Store). Our team will review your account and assist you with your cancellation request as quickly as possible.

Reply from DinolingoJul 1, 2026

Hi Sam, Thank you for taking the time to share your feedback. We're happy to hear that your daughter has been successful in learning Swahili vocabulary, but we're sorry that the videos didn't provide the quality of experience you were expecting. We appreciate you letting us know that they felt random and poorly put together, as feedback like this helps us improve our content. We'd like to learn more about your experience. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you used (such as our website, Google Play, or the App Store), and any additional details or examples you'd be willing to share. Our team will carefully review your feedback as we continue improving our videos and overall learning experience.

Reply from DinolingoJul 1, 2026

Hi, Thank you for taking the time to share your feedback. We're sorry to hear that you were able to use Dinolingo initially but couldn't log back into your account afterward. We understand how frustrating that can be, especially when you're just getting started. We'd like to investigate this for you. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), and any additional details about what happens when you try to sign in. Our team will review the issue and help you regain access to your account as quickly as possible.

Reply from DinolingoJul 1, 2026

Hi, Thank you for taking the time to share your feedback. We're sorry to hear that you were able to use Dinolingo initially but couldn't log back into your account afterward. We understand how frustrating that can be, especially when you're just getting started. We'd like to investigate this for you. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), and any additional details about what happens when you try to sign in. Our team will review the issue and help you regain access to your account as quickly as possible.

Reply from DinolingoJul 1, 2026

Hi, Thank you for taking the time to share your feedback. We're sorry to hear that the app didn't meet your expectations. We appreciate you letting us know that you found the graphics unengaging and experienced slow performance, as feedback like this helps us continue improving the overall experience. We'd like to learn more about what you encountered. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you used (such as our website, Google Play, or the App Store), the device you're using, and any additional details you'd be willing to share. Our team will review your feedback and investigate the performance issues.

Reply from DinolingoJul 2, 2026

Hi Grace, Thank you for taking the time to share your feedback. We're sorry to hear that your experience was frustrating. We appreciate you letting us know about the excessive repetition and the issue you encountered when your progress was lost while moving to the next lesson. We understand how discouraging that can be, especially when it interrupts your child's learning experience. We'd like the opportunity to investigate this further. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you used (such as our website, Google Play, or the App Store), the device you're using, and any additional details about what happened. Our team will review the issue and share your feedback as we continue improving the learning experience.