Dior USReviews of dior-us.com

Package came like they just threw in a box and called it a day. I still received my Chanel and Louis packages with gift boxes. Sorry Dior, but this will be my first and last purchase.

Dior products are terrific! I have never been let down!

I really enjoy Dior polish. The pigmentation is perfect. The colors are true to what you see in the bottle, which is not always the case with other brands. They also nailed the brush! If the brush isn’t good, I don’t care how good the formula is, that’s a deal breaker for me. It’s not a one coat and done, but two coats is all you need. For a cream polish it has a nice sheen all on its own but I do recommend a top coat to protect against chipping and cracking.

Great service and products.

Amazing!!!!

I’m giving 4 stars. On my order detail it mention that the product will be in a gift box. The recipient receive the product in which she loved so much but no gift box. Other than that I will give the product 5 stars

I tried at least 10 times to check out my order but whenever I reached the payment part, it would give an error code before I could enter anything. I tried from my phone, my Mac, and my work PC. I contacted customer care and explained was told to try a different browser—I had already tried 3! I was finally able to select PayPal instead of a regular method of payment and that worked. My husband also tried to order -19 times and had same issue. Then to find out 3 of those orders somehow went through but he never received any type of confirmation. We ended up having to return about $800 worth of perfume and skin care! Customer service with the return took over 24 hours to get back with us due to nobody working in the return area- they had to find where to shop it. This customer service agent on 4/28 was the only reason I didn’t give this experience a one star rating. If customers are wanting to buy your products and tell you something is wrong with your site, you should probably take it seriously and not blow them off. Both me and my husband experienced this with different service agents at different times.

The delivery took place as committed product arrived in good shape with some few samples.