Dior USReviews of dior-us.com

I tired several times to cancel my order. I needed the product and ordered/received with Nordstoms. As of today I still have NOT received my Dior order from you. I'm not a happy customer. Michele

Hard to rate as I have not received it yet. Ordered it in March.

Products, Customer Service, shipping and packing - everything is above expectation. No one should think twice selecting Dior products.

I ordered the air flash foundation, for them to send me a giant 62 dollar empty box with a tiny Perfume sample. Instead of letting me know that the foundation was out of stock I waited 3 weeks for a empty box, didn’t bother to refund the money or anything. Not only that but if it’s out of stock why does the website still have it up saying it’s in stock. This is literally the most ridiculous experience, I’m so mad. They keep saying they didn’t charge me but I can show in my bank account where they did, I don’t want my back I need the foundation.

i didnt got my gift wrap, i paid for fast shipping and it took a lot of time in being delivered, also when i opened the package some of the boxes inside were open, i would ask for a refund but i bet it will take a month probably, i love the parfume tho i just the service that needs to get better

Sorry to say, Shipments took too long in receiving...never received the free gift wrap box offered for both orders...other than that all purchased items were finally received...thank you!

Slow to ship but product is nice

I would always prefer to buy from Dior.com vs any retailers. The items are perfect and packed with most care!