customer
Great service from the start to…
Great service from the start to finisher. Thank you!

Great
Based on 1,121 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Direct Hearing (directhearing.com) has 1,121 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
1,121 approved reviews, newest moderated first
customer
Great service from the start to finisher. Thank you!
Toby P.
Christy correctly diagnosed the problem (receiver wire) and shipped the replacement part. Unfortunately, it took over a week for the part to arrive. Considering you charge $15 for shipping, I think it could have been shipped to arrive sooner. Also, it came without the tool to remove the old wire and install the new wire.
Dennis R.
It was a good price point compared to the “brick & mortar” alternative. The tuning process via the phone was very similar to the in-person tuning, because I have now experienced both!
Gerald P.
Great folks, great price, and great product
Cecilio R.
Cynthia was very professional, she showed she really care and was there to help me and explain the process. Hopefully you will be able to retain her for many years, great personality.
Stuart D.
Saved money and service was great.
Pam S.
Very responsive to needs and make themselves available for calls and questions. Knowledgeable.
Mary A. V.
Quick delivery, on phone service and hearing tests and great service.