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Direct Hearing Reviews | Read Customer Reviews of directhearing.com

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Vision & Hearing
Direct Hearing

Direct HearingReviews of directhearing.com

Vision & Hearing
5403 N Illinois Street, Fairview Heights, Illinois

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4.4

Great

Based on 1,121 reviews

Direct Hearing4.4

Reviews1,121 About Contact

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Rating breakdown

5 star79%
4 star6%
3 star4%
2 star3%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Direct Hearing

Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.

Direct Hearing (directhearing.com) has 1,121 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: directhearing.com
Website: directhearing.com
Category: Vision & Hearing
Location: Fairview Heights, Illinois
Listed on Folks Told: 2026

Contact & location

(855) 505-4327
directhearing.com
help@directhearing.com
5403 N Illinois StreetFairview Heights, IL 62208

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 48% of reviews.
Most recent review: October 2026.

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Direct Hearing reviews

1,121 approved reviews, newest moderated first

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Keith D.
Aug 30, 2026
Happy with hearing aids
Happy with hearing aids
Report
Steve Charlotte N.
Aug 30, 2026
Excellent Selection of the best and…
Excellent Selection of the best and latest technology. Great prices. Knowledgeable, extremely helpful and caring customer support staff.
Report
Pam D.
Aug 29, 2026
Customer Service Not Good
I have been trying for several weeks to get customer service to help me with an exchange as the hearing aids I ordered do not work for me. No one responds.
Report
Valued C.
Aug 28, 2026
Easy to report the problem with my…
Easy to report the problem with my hearing aids and to get timely, and quality warranty service.
Report
DON T.
Aug 21, 2026
DH was very responsive to my need for…
DH was very responsive to my need for parts to repair my HA’s. UPS lost the first shipment, but when I reported that they were not delivered, DH sent an additional shipment immediately. Great service!
Report
James L.
Aug 19, 2026
Accurate and prompt replacement of my…
Accurate and prompt replacement of my Phonak L90 speaker wires.
Report
Thomas T.
Aug 19, 2026
Company Layal to it's Customers
This company provides service after the sale which is crucial to me to become a loyal customer. They've good customer service and support if you experience problems with your hearing aids. For that reason I recommend Direct Hearing.
Report
Stewart W.
Aug 18, 2026
didn't last for tree months before one…
didn't last for tree months before one stopped working, useless to have only one ear working
Report

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