Direct HearingReviews of directhearing.com

Easy to talk to and do business with. I ordered a pair of Widex Allure 440 devices and had them in my ears less than a week later. Will definitely buy my next pair from them and will recommend them to everyone.

Have been patiently waiting for my hearing aid which was paid for almost 3-months ago to arrive. Emails and voicemails no longer are being answered. Do not use this company. I’m filing a claim with my credit card to get my $1,700 back

Service was good with exception that left ear mold does not stay fully seated

When I ordered them I specifically requested the largest domes available for one side due to previous ear surgeries that left my Dad with a large ear canal. I was told that was no problem and they'd arrive with the hearing aids. Well, they did not. I immediately called, waited on hold for service, told them the problem and asked them to ship large domes, especially the power dome, as fast as possible. No problem they said, even sent it two day shipping. Guess what, no power domes in the box. Called again, waited on hold, left a message, called again hours later. Told them the problem. They said, oh, those are our of stock. I said why didn't someone tell me that 2 weeks ago? It was suggested I go buy my own on eBay or Amazon, so that is what I did. So much for a "lifetime supply" of domes. Had to spend $20 right away on some Chinese knock offs on Amazon to get the right fit. Also asked what length wire they send new Vivia 9s with and was told they don't know, it depends on what they have on hand at the time. Had to ask my 80 year old Dad to pull off the dome and get his magnifying glass out to see what size he had. Once I knew he had the shortest size I requested the longest size as his were pretty tight. Once again, out of stock on the long ones. Mid length was sent and they'd send the long ones once back in stock. Was told today the long wires are being shipped and will have them in a week. I'm hoping that after almost 4 weeks of having them my Dad will finally get the right fit so he can actually evaluate if he wants to keep them or not. The 45 day trial period goes by fast when they are conveniently out of stock on everything you need to make the determination.

Guided me through the selection process and did not pressure me.

Great product, price and service.

Great and knowledgeable service

They provide personal attention and greatly technical assistance.