Kim Rene' Y.
Great customer service
Bonded over conversation I felt like she was a relative. Articulate
Great
Based on 482 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DIRECTV© Deals is listed under Computers & Phones.
DIRECTV© Deals (directstartv.com) has 482 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
482 approved reviews, newest moderated first
Kim Rene' Y.
Bonded over conversation I felt like she was a relative. Articulate
Linette H.
Hidden fees, fees not previously discussed and temporary discounts not previously explained drove the cost of service up over 3 months and again over 12 months. One of the discounts wasn't even explained to me and I would have never agreed to in the first place ($10 autopay discount). I most definitely do not want my cable/satellite dish company having access to my bank accounts or credit card on a monthly basis. I set up my own automatic check pays that I can control in the even to of a dispute. By the time I added back in all of the hidden fees, I was practically back up to what my original carrier charges. Not too happy with this "bait and switch" scheme Directv has going and not in love with the fact that I would have been trapped in a 2 year agreement under terms that were misrepresented to me by their representative. I'm so glad that I cancelled before installation. I'll keep looking for a cheaper alternative to my current cable. Until then, I've taken DirecTV off my list.
Joey G.
amazing customer service!!
M
Since Direct TV runs a credit report before offering service, my credit score has been lower because I was given misleading information regarding your bundle offer. This offer is completed misleading and offered me no value whatsover.
Crystal L S.
I called minutes earlier only to have hung up on a sales person that was just that.....She needs a new script! After speaking with my friend I called back and used the reason that the line had disconnected and I got Quinton, he was absolutely phenomenal. Quinton knew what the goal was but saw a different route to achieve it. Everyone is different and should not be treated the same, Thank you Quinton for making this bad experience a great one.
colby
cant wait for football overload
Joe B.
your people are fantastic polite and informative,,especially Sonja . thank you
Victoria H.
When I called direct tv the agent who answered my call was Marvin. Even tho I was sure we didn't qualify, Marvin worked out the service that we are getting. Very polite and let me know the different options that I had and how much everything would cost and no hidden fees. Thank u direct tv for Marvin.