Adam J W.
Simple
Simple. Good value.
Reply from DiRxJul 11, 2022
Thanks for your comments, Adam! We really appreciate that you took the time to recognize our efforts! Be well - Your friends at DiRx

Great
Based on 3,918 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
3,918 approved reviews, newest moderated first
Adam J W.
Simple. Good value.
Reply from DiRxJul 11, 2022
Thanks for your comments, Adam! We really appreciate that you took the time to recognize our efforts! Be well - Your friends at DiRx
Sal H.
Great service
Reply from DiRxJul 11, 2022
Thanks for your comments, Sal! We really appreciate that you took the time to recognize our efforts! Be well - Your friends at DiRx
Joseph W.
I recently had my prescriptions transferred to DiRx. There were some mix ups on my doctors end but every customer support person I spoke with could not have been more helpful and friendly. Several times customer support couldn’t immediately answer my question and I was told they would call me back. I wasn’t very confidant that I would hear back but both times I received a callback the same day and by the same person. Also, my first order was sent to an incorrect address and as soon as I notified them it was taken care of. The prices and customer support made me a fan!
Reply from DiRxJul 11, 2022
Thanks for your comments, Joseph! We really appreciate that you took the time to recognize our efforts! We are glad that the team was able to answer any questions and get you your medication. Be well - Your friends at DiRx
Jose Rivera M.
Excelente servicio y amabilidad
Reply from DiRxJul 6, 2022
Gracias, Jose. ¡Verdaderamente apreciamos tus comentarios y esperamos mantener el proceso rápido y sencillo! ¡Te deseamos un día estupendo! -- Tus amigos de DiRx
Jamie H.
Service was very prompt and relatively easy to use.
Reply from DiRxJul 6, 2022
Thanks, Jamie. We really appreciate the feedback and hope to keep things fast and easy! Have a great day! --Your friends at DiRx
Gary C.
Your prices easily beat my Medicare Part D "benefits" at my pharmacy. I had to contact you to find out why my meds had not shipped in 9 days and it seemed to take you by surprise. I was told by my pharmacist that they had not been contacted by you to transfer the scripts. I confirmed you had the correct phone number. I don't know who dropped the ball, but the meds were dispatched within 2 days, arriving the same day I took the last of mine. I shouldn't have had to notify you that there was a problem. I see the same pattern of pharmacies or doctors not being contacted until being pestered to do so in several reviews below. The excuse of it taking a long time just doesn't wash; all you need is a phone line and a fax device. Many people rely on medications. If you really can't be more efficient, you should warn people up front. Removing a star for it being a common problem.
Reply from DiRxJul 6, 2022
Hi Gary. Obtaining the prescription from your prescriber or pharmacy can typically take a few days. But, to your point, some of our customers have experienced significant delays and their experience was less than acceptable. We have recently hired additional staff to remedy these delays. We apologize for the inconvenience and appreciate your feedback. We certainly hope that you give us another chance. -Brian at DiRx
New C.
Great service.Fast shipping.
Reply from DiRxJul 6, 2022
Thank you!. We appreciate the feedback and hope to keep things fast and easy! Have a great day! --Your friends at DiRx
diana
I was surprised how easy the process was... and how much I had been overpaying at my local pharmacy. I have only had my first order... but so far, I'm delighted.
Reply from DiRxJul 6, 2022
Thank you, Diana. We appreciate your time and work diligently to provide rapid service. Thank you for your feedback!