Richard P.
Customer Questions are Costly
I called with some questions about ferrites for my low voltage media room and electrical panel. The sales person (very nice and friendly) asked me to send pictures. After going through all that trouble - taking the panels covers off and getting to the media rack, Dr. Bradley wanted to charge me $200 for a 30 minute "consultation". It is a pretty poor business model and poor customer service when a company wants to squeeze every dollar they can and not answer customer questions freely. I was thinking I needed 6 whole house ferrites and 4 broadband ferrites. I have not used products from Disaster Preparer but my experience has turned me away from them. Hopefully, this is not their normal practice.
Reply from disasterpreparer.comMay 6, 2023
Hi Richard, I'm sorry that you were disappointed. If you have some questions, please contact me directly at [email protected]. I'd be happy to help you. Normally, the company (not me) only asks for consulting fees if the activity is rather complicated. Feel free to reach out to me directly, and I can try to help.




