Excellent
Based on 593 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discountdailyhearing is listed under Vision & Hearing.
Discountdailyhearing (discountdailyhearing.com) has 593 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
593 approved reviews, newest moderated first
Mark E.
Very professional and responsive.
Reply from DiscountdailyhearingFeb 17, 2025
Thank you for your review! We’re happy to hear that you found our service professional and responsive. If there’s anything else we can assist you with, don’t hesitate to reach out!
Jorge R. C.
The staff immediately identified the problem and sent me wax cleaner replacements and new ear-molds.
Reply from DiscountdailyhearingFeb 17, 2025
Thank you for your review! We’re glad to hear that our staff was able to quickly identify the issue and provide the necessary replacements. If you need any further assistance, we’re always here to help!
Gary S.
I purchased my hearing aids from them about three years ago. Their customer service has been excellent. They are always easy to contact and they are quick to send the free supplies as needed, that was included with my purchase in a timely fashion.
Reply from DiscountdailyhearingFeb 17, 2025
Thank you for your wonderful review and for being a valued customer for the past three years! We’re so glad to hear that you’ve had a great experience with our customer service and that we’ve been able to meet your needs. If you ever need anything else, we’re always here to help!
Jack
Great Price I purchased Widex 440 BTE The process was easy. Happy with the online programming. Appointment was easy. It helps too have an idea of what you want ahead of time. So do some research up front. Good communication
Reply from DiscountdailyhearingFeb 17, 2025
Thank you for your great review! We’re so glad to hear that you had an easy and smooth experience with the Widex 440 BTE purchase and online programming. Doing research ahead of time definitely helps, and we’re happy to know the process went well for you. We appreciate your feedback on our communication and are here if you need anything else!
Victor P.
Ok, I'm really happy with the price I paid for my hearing aids and all the support in setting them up But... I'm really disappointed in your claim of 'Lifetime Supply Of Domes & Wax Filters' I just ordered these and expected a two year supply, but only recieved 10 domes and 8 filters, not even a years worth AND had to pay $15 'shipping'. I initially thought that was high but if it were for 2 years I could deal with it. BUT it's NOT I can get these CHEAPER on amazon 10 Domes for $10 (free sipping) and 32 Filters for $11.02 (free shipping) which would be $2.75 for 1 8 pack So the total would be $12.75 SO how can you justify saying the your customers get 'Lifetime Supply Of Domes & Wax Filters' Really disappointing Victor
Reply from DiscountdailyhearingFeb 17, 2025
Thank you for your feedback, Victor. We sincerely appreciate your business and understand your disappointment. We want to clarify that our ‘Lifetime Supply of Domes & Wax Filters’ is provided at no charge to patients—except for the shipping cost. While we aim to offer great value, we understand that shipping costs can be a concern, and we strive to keep them as affordable as possible. Regarding the quantity of the domes and filters, we try to ensure that patients receive what is necessary for regular use, though we’re sorry if the amount provided did not meet your expectations. Our goal is to save our patients thousands of dollars in comparison to typical hearing aid prices, and we hope the overall value is clear. We take your concerns seriously and will review our communications to ensure we set accurate expectations moving forward. Thank you again for sharing your thoughts.
VicH
Second time a had to return a charger (not their fault), and they replaced it both times without hesitation.
Reply from DiscountdailyhearingFeb 17, 2025
Thank you for your review! We’re glad to hear that we were able to quickly replace the charger for you, even though it wasn’t our fault. We strive to make the process as smooth as possible for our customers. If you ever need anything else, don’t hesitate to reach out!
Rogers L.
I needed some repair on my hearing aids. I got a quick appointment with Will who detected the problem. Within a day I had instructions on how to send my aids to be repaired. Christine helped me with a problem (my fault) in shipping. Everyone involved was kind and helpful. Now my hearing aids are better than ever! Thanks Discount Daily Hearing for the great service!
Reply from DiscountdailyhearingFeb 17, 2025
Thank you so much for your kind review! We’re thrilled to hear that Will, Christine, and the team were able to assist you so effectively. It’s great to know that your hearing aids are working better than ever now! We really appreciate your trust in Discount Daily Hearing and are always here if you need anything else. Thanks again!
Perry R.
Need better speach clearance 23 25
Reply from DiscountdailyhearingFeb 17, 2025
Thank you for your feedback! It sounds like you’re looking for adjustments related to speech clarity. We’d be happy to help with that. Please reach out to us directly so we can schedule an appointment to fine-tune your hearing aids and address the issue. We want to ensure you have the best possible experience!
