Excellent
Based on 593 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discountdailyhearing is listed under Vision & Hearing.
Discountdailyhearing (discountdailyhearing.com) has 593 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
593 approved reviews, newest moderated first
Jim, Sierra Madre C.
Will Russell completed the setup of my new hearing aids. He did a hearing test to check for changes since my last, and made the appropriate adjustments. He was super professional and helpful throughout the entire process. 100% satisfied, really glad I choose to go with DiscountDailyHearing
Jody T.
Love these hearing aids and this company. I got the phonak 90rl. These are great hearing aids. Customer service is exceptional. You can speak with a “real” human without going through endless prompts. Will walked me through everything I needed to adjust my hearing aids. I am very impressed with the attention they showed to me. I am so glad that I chose to go with this company. I would definitely recommend them to everyone.
Rachael
If I were to purchase my hearing aids directly from my audiologist's office, it would've cost me close to $6,000. Thankfully, I found the same exact devices from DDH for practically HALF the price AND including all the same benefits that the audiologist's office was going to provide with my purchase. I just had my first remote fitting with Will, and it was exactly as if I went into the office, except I didnt have to leave my house! My experience with this company have been nothing but excellent so far, everything was a breeze!
Rees T B.
When I decided to get new hearing aids to replace my 6-year-old ones, I decided, with skepticism, to try an on-line service rather than go back to my local audiologist. The advertised price was substantially less than I paid for my old hearing aids. Out of several, I chose Discount Daily Hearing. Initially, I spoke with Tim Peach, sales manager, who seemed knowledgeable and was very helpful in answering several questions I had. I took the plunge and made an online order with Discount Daily Hearing and almost immediately received a call from Ryan Walker, service manager, stating that my order was received, when I could expect to receive my order, and that Discount Daily Hearing would schedule a fitting shortly after I received the hearing aids. I was contacted by another representative of Discount Daily Hearing to confirm my scheduled fitting appointment and to further instruct me as to preparation for the fitting. The fitting session was handled by Will Russell of Discount Daily Hearing. At the appointed time for fitting, the Phonak site was down for maintenance. Will volunteered to wait until 10:00pm the same day to try again and that worked. All of the folks I spoke with were very helpful, knowledgeable and responsive. I am no longer skeptical of Discount Daily Hearing and recommend the outfit without reservation. Rees Bowen
Customer
Will was very courteous and knowledgeable. Had a very good experience. Thank you
Frank B.
Excellent customer service and support. Excellent customer service and support. Will was very knowledgeable and helped me get the correct program on my computer for my remote fitting appointment including tweaking my original hearing test, installing additional programs on my phone app and choosing the correct size domes. He was extremely patient and courteous, and super helpful. I will highly recommend Will and Discount Daily Hearing. Many thanks, Frank Bussey, Gorman, Texas
Luc B.
The level of expertise and professionalism I encountered at Discount Daily Hearing is quite commendable. Trey, Ryan and Will are the staff members I interacted with, and all of them have been attentive, resourceful and eager to serve, prioritizing the best interest of the client. Acquiring hearing aids remotely without any physical contact with the patient turned out to be quite feasible with all the tools now available on the internet. In fact, I found the process more efficient and going smoother then my first experience 10 years ago. Dealing on the internet nowadays, with all the scamming going on, is unsettling and caution must be exercised, specially for a large disbursement. A quick background check showed a flawless record and no complaints ever filed against DDH in its 32 years of existence. One can also appreciate an extensive array of highly positive reviews on their web site. I dealt with DDH in confidence and I have no regrets. I am a Canadian living in Montreal, and it is not possible for us to acquire hearing aids directly. We first have to go through an audiologist to establish the nature of the impairment, followed by an audioprosthetist for the fitting/programming of the aids. Top of the line apparatus (pair) comes to the equivalent of $ 5800 USD.
Terry L.
Excellent customer service and support. Will was very knowledgeable and helped me get the correct program on my computer for my remote fitting appointment including tweaking my original hearing test, installing additional programs on my phone app and choosing the correct size domes. He was extremely patient and courteous, and super helpful. I will highly recommend Will and Discount Daily Hearing. Many thanks, Terry
