DiscountdressshopReviews of discountdressshop.com

Reply from DiscountdressshopMay 22, 2025

Thank you, Solmarie, for the "shout out"! You have been extremely generous with your kind words in another review, which it has been my pleasure to help you. Look forward to helping you again in the future!

Reply from DiscountdressshopMay 22, 2025

Thank you, Gilney, for your short, but sweet review on the two formal dresses you ordered from us. Hope you come back and visit us again soon.

Reply from DiscountdressshopMay 22, 2025

Thank you, Candice, for your short but complimentary review on the formal dress you ordered from us. Come visit us again soon!

Reply from DiscountdressshopMay 22, 2025

Thank you, Georgia, for trusting us all the way from the Outback! We appreciate our international customers and are happy to hear you found a great deal through us and that you were happy with our service. Please visit us again soon!

Reply from DiscountdressshopMay 22, 2025

Thank you, Mela, for placing your trust in us all the way from Europe. We are a US company, and we always appreciate international customers! Please visit us again soon!

Reply from DiscountdressshopOct 31, 2024

Upon reviewing your account, your package was delivered on September 12, 2024. As per our return policy, once a package has been delivered, customers have 24 hours to notify us of any issues with their dress. We received your phone call on September 20, which was 8 days after it had been delivered. Unfortunately, we work in an industry where customers have worn a dress and damaged it, only to try and return it claiming there was damage to it. This is why we have a 24 hour notification policy should there be any issues with dresses that are received. We are happy to assistance our customers as long as they adhere to our policies that have been set in place.

Reply from DiscountdressshopOct 31, 2024

Upon reviewing your account, your package was delivered on September 12, 2024. As per our return policy, once a package has been delivered, customers have 24 hours to notify us of any issues with their dress. We received your phone call on September 20, which was 8 days after it had been delivered. Unfortunately, we work in an industry where customers have worn a dress and damaged it, only to try and return it claiming there was damage to it. This is why we have a 24 hour notification policy should there be any issues with dresses that are received. We are happy to assistance our customers as long as they adhere to our policies that have been set in place.

Reply from DiscountdressshopMay 22, 2025

Thank you, Caberia for coming back as a repeat customer and finding another beautiful dress for your wardrobe! We look forward to seeing you again!