Discover Financial ServicesReviews of discover.com

I wish I had read the reviews on trustpilot.com before doing business these lower financial life forms! They reported to the credit bureaus that I closed the account and omitted the fact that they wouldn't let me use the card they were going to give me. They also held my Security deposit 42 billing cycles even though the car was never activated. Steer. clear this place

Dealing with fraud on your account is hard enough, the last thing you expect is to be treated like a burden for seeking help. Unfortunately, that’s exactly what happened when I called Discover. While the fraudulent charges were addressed, the representative I spoke with delivered the kind of passive-aggressive, dismissive attitude that makes you question whether customer care still exists in customer service. When I inquired about updating my last name on the new card, a perfectly reasonable question, I was met with condescension, as though I had somehow inconvenienced her for not already knowing the process. It was unprofessional, unkind, and completely misaligned with the support Discover claims to offer. I’m giving two stars only because the fraud was resolved, but the experience left a lasting impression, and not a good one. If this representative is the standard, then perhaps it’s not just the card that needs replacing.

We used to be so happy with Discover customer service. My wife sang their praises for years and years - until tonight. My parents call me by my middle name and always have given me checks using that name. I also receive checks using my initials and using my full name (especially from insurance and the government). Discover never has had a problem depositing these checks. I have plenty of evidence of that - checks deposited for many years. (I always endorse them the same way.) All of a sudden, Discover has decided they won't deposit checks that don't match my name exactly as it appears on the account - like somehow I can control how checks are issued. That is beyond stupid. Maybe this is something new because of the merger with Capital One. Whatever the reason, it's terrible customer service and is making us think seriously about switching banks. They rejected a large check we deposited over the weekend, and the only way we found out is because my father told me it hadn't cleared his account. We were counting on that money. Yes, it would have had a hold, but now we're going to wait at least 5 days longer because we have to take the check to another bank. Discover - you've REALLY, REALLY disappointed us and for no good reason.

I applied for mortgage from Discover Home Loans. They request one new document per day. It's up to 33 documents now. Today's request was for clarification on a mortgage that doesn't exist. You can't speak to the person who reviews the documents. If you have a month's time to close your mortgage, you can try this bank.

Discover had decreased credit limit making my utilization higher credit report even though paid off my balances other accounts and pay on time with this card. I try reinstated limit but wasn't told can be done one time was decline and representative refused let me talk supervisor said none in there department.

Worst bank ever. I have had someone find my card on the ground and stole all my money off my account so had it frozen. After that I got paid ordered a new card and I have done everything proving my identit from doing the ai licence check verification I having to fax over my information with a real notary. They continued to deny despite me being the actual account owner. I am missing payments to my bills including my pphone bill which I'm going to lose my number which is connected to everything important. They have done nothing to help the situation but make it worse. She threatened to hang up on me makih me even more upset and so I hung up and making this review. I highly do not recommend this bank including if someone steals your money because ddn going to tell them to freeze the account you'll never be able to access your money because there verification process is ridiculous and they are no help. I've had to contact them so many times the last couple of days. And just think you have to go pay for a notary but how am I supposed to pay for a notary when all my money is on my bankih with them. It's a ridiculous process that legit doesn't make sense when they could have done other things to prove my identity. DO NOT BANK WITH THEM. After I get access to my money I'm cashing out and closing my account permentaly and never banking with them again. Not just that but I dought I'm even getting my money back for the fraud committed on my account. Thanks for creating high stress in my life making things way more difficult I'm so angry right now it's not even funny

Through one of those "credit monitoring" services, I was informed that my chances of approval for a DiscoverChrome card were "Outstanding!" I don't NEED a card. I have a PERFECT VISA with my financial institution but thought a back-up would be comforting and Discover appeared to be quite nice. I even checked for "Pre-Approval" and received word that I qualified. They pulled FIVE "hard inquiries" with-in 24 hours on ONE application, my FICO DROPPED OVER 40 POINTS because of the number and rapidity of "hard inquiries" and THEN... For no reason given, from THREE different "representatives" ("The records don't show a reason...") the application was denied! I have a VISA card, a personal loan, BOTH with "early pay-off". My regular bills have NO negative remarks for YEARS. Discover all but destroyed my credit score and history and not so much as a "Gee, sorry." Scam artists who ought to be shut-down, out of business. I've since done a LOT of research to find that many who have applauded Discover early on only lived long enough to learn the truth: eventually, Discover will get you, and when they do, it will take a LONG time to recover. Thankfully, my VISA is still at a most amazingly low rate, the bank disregarded all the "Discover" nonsense, and my credit rating with my financial institution remains stable and intact.

As many have also stated in the comments. My Credit card was randomly closed without any notice. They told me i would recieve a email within 24 hours stating why. And I did not recieve any. They also stole the cashback money from my credit card that I earned fair and square. No rules broken. They are thieves and were also recently sued for 1.2b which makes sense , very shady bank. If youre reading this save yourself trouble. It has been about a month since I have been waiting.. No response. I've Left comments multiple times. Talked to their support. Who didn't realize I was on the line and was stating racist remarks about "white people". How he hates "white people" and "hates working for white people". For over a minute this worker was saying racist comments because he didn't hear me on the line. Then he hung up after I said "HELLO"...and I had to go through the hoops of support phone calls again because their team is not properly trained. Terrible experience. They have been ignoring me since as well as all the loyal customers in these comments, and globally.