Distacart.comReviews of distacart.com

Reply from Distacart.comJun 5, 2023

Thank you so much Saroni Jagoda for taking the time to share your wonderful experience with us at Distacart. We are thrilled to hear about your satisfaction with your recent purchase of the Lotus product. Your feedback means a lot to us and serves as a great source of motivation for our team.Once again, thank you for choosing Distacart. We look forward to serving you again in the future. -Customer Happiness Team (Disatcart)!

Reply from Distacart.comJun 5, 2023

Thank you, Sabbz, for your valuable review! Glad you are happy with our service and the products. -Customer Happiness Team (Disatcart)

Reply from Distacart.comJun 4, 2023

Dear Mangala Ranasinghe, We appreciate your feedback and are glad to hear that we have consistently delivered your previous orders on time while demonstrating responsibility in our operations. We sincerely apologize for any inconvenience caused in your recent order. According to our records, the order encountered a delay at customs, and unfortunately, it was not possible to deliver the shipment to your address in Canada. Custom's refusal of entry for certain products, particularly medications, is a situation that falls under rare scenarios and is beyond our control. Our team made every effort to expedite the release of the package, but regrettably, it remained undelivered. We understand that you requested the shipment be delivered by May 31st, which is just two days away. However, given that the products need to be shipped from India, we cannot meet this deadline. Also, you were not okay to reship the order via DHL or FedEx. Nevertheless, we want to ensure that your money is not held unnecessarily, so we have promptly processed a refund for the order. If you have any further questions or require additional clarification, please do not hesitate to reach out to us at [email protected] or call us at +18552534782. Our team will be more than happy to assist you further and address any concerns you may have. Once again, we apologize for any inconvenience caused and appreciate your understanding in this matter. We remain committed to providing excellent customer service and look forward to serving you in the future. Sincerely, Customer Happiness Team

Reply from Distacart.comJun 4, 2023

Thank you for sharing your positive experience with your first purchase! We're thrilled to hear that you are happy with the products you received and that they meet your expectations in terms of quality. We appreciate your kind words and look forward to serving you again in the future. -Customer Happiness Team (Disatcart)

Reply from Distacart.comJun 4, 2023

Thank you, Shaanrick, for your valuable review! Glad you are happy with our service and the product. -Customer Happiness Team (Disatcart)

Reply from Distacart.comMay 31, 2023

Thank you, Khan, for your valuable review! Glad you are happy with our service and the products. -Customer Happiness Team (Disatcart)

Reply from Distacart.comMay 28, 2023

Thank you, Sherin, for your valuable review! Glad you are happy with our service. -Customer Happiness Team (Disatcart)

Reply from Distacart.comMay 27, 2023

Thank you, Suhail, for your valuable review! Glad you are happy with our service and products. -Customer Happiness Team (Disatcart)