customer
Poor communication
Poor communication. There is no point of contact and my first loan was denied because needed verification of one of the documents and until i figured that out and submitted a new document my loan still got denied.
Reply from Doc2Doc Lending Inc.Aug 25, 2026
Thank you for sharing your feedback. We’re sorry to hear that the process felt frustrating. We’re glad we were ultimately able to approve and fund your loan, but we want every part of the experience to feel clear and well-supported. Our team has reached out a couple of times to check in and better understand where communication may have fallen short. We’d welcome the opportunity to connect with you directly and address any remaining concerns. Please feel free to respond to our outreach or contact our team anytime—we’re happy to help. [email protected] (404) 793-0764




