Excellent
Based on 809 reviews
Doctronic4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re the world’s #1 AI doctor. Our AI is free, anonymous, and available 24/7. And unlike most other AI chatbots out there, we train ours exclusively on peer-reviewed medical sources, so the info we provide is medical-grade and doctor-approved. Ask us anything related to your health, and we’ll give you answers you can trust. Need more? We’ve got you: take your AI summary and show it to your own health care provider, or book a $39 telehealth visit with one of ours.
Doctronic (doctronic.ai) has 809 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
809 approved reviews, newest moderated first
Stephen C.
Very prompt and willing to help me with my specific needs took time to discuss everything and keep up with my sporadic pace
Reply from DoctronicMay 4, 2026
Skin health, shaving routine, sorted! Glad we could help, Stephon. We're here anytime. 💙
Dan K.
Doctronic employs very misleading practices designed to result in multiple (paid) online doctor visits. On first trying Doctronic, the advertisements indicated that I could renew my asthma prescription through them. This was technically true, but they could only renew it for 1 month (charging about $40 for the 'visit'). They said that I needed to do a 'primary care visit' in order for them to renew the medication for a full year (and I confirmed several times that they would be able to provide a yearly prescription). I then spent over an hour filling providing info to their AI and waiting for the doctor to join the visit. Again I had to pay $40, and this time he said that he could give a 3-month prescription but not a 1 year one, and that I would need to keep spending an hour every 3 months to renew. Also said that 'no-one can renew a prescription for a year', which is patently false as I have been getting yearly renews for over a decade. Not a complete scam, but misleading, giving false information, and lying in order to get you to pay for multiple un-needed on-line visits. Very disappointed.
Reply from DoctronicApr 27, 2026
We're really sorry this experience felt misleading, and we completely understand why it did, Dan. Spending over an hour and two visits only to receive a shorter prescription than expected is genuinely frustrating, especially when you were told otherwise. Your refund for the second visit has been processed. We want to be transparent: as a new patient, our guidelines don't allow a one-year prescription at the outset, and that limitation should have been communicated clearly before you ever paid for a second visit. That's on us, and we're working to fix it. We're so sorry.
April M.
Fast, responsive & amazing with accommodating my anxiety.
Reply from DoctronicApr 27, 2026
Thank you, April! Fast, responsive care that meets you where you are emotionally is the standard we hold ourselves to. We're glad the experience reflected that, and we're here whenever you need us. 💙
Victoria S.
Very helpful with asking about individual symptoms, any other possible contributing factors. Advice given with no judgment. Real and logical advice given to help you with all of your concerns. No identifying information need be given except age and whether your a male or female. Willing to help navigate your care on the basis of your situation and needs. Even willing to help find resources for your individual needs in your local area even they need to do it online for you. I definitely recommend this service. It's all completely free.
Reply from DoctronicApr 27, 2026
Thank you, Victoria. You've captured so much of what Doctronic is designed to do: thorough symptom exploration, no judgment, minimal identifying information required, and care that adapts to your individual situation. We're glad the experience reflected all of that, and we appreciate your recommendation. 🥰
D G.
Gave me the same diagnosis my doctor did. So no expensive 2nd opinion at some other doctors office required.
Reply from DoctronicApr 27, 2026
That is such a relief to hear, D! Getting confirmation that lines up with your doctor's diagnosis means you can move forward with real confidence. No extra trip, no extra cost. We're so glad we could give you that peace of mind! 💙
Satish J.
I scheduled appointment with Doctronic. I do like the idea of tele health. Here are the observations 1) Email says "Your Clinician Will Text You Within 30 Minutes On Friday, April 24th at 9:00am". Actual text was received 5 mins prior to actual appointment 2) Dr Hinds was in rush to get appointment completed. He only ordered prescription to control cholesterol. 3) Dr Hinds never recommended any lifestyle changes per the outlined initial diagnosis I had to ask lot of clarfying questions to the doctor. I paid $39 for 6 mins. I got full refund. Customer service - 5/5 Actual service by doctor - 2/5
Reply from DoctronicApr 27, 2026
Thank you for the thorough breakdown, Satish. We're pleased customer service delivered, and we take the clinical feedback seriously. A 6-minute visit without lifestyle recommendations for a cholesterol concern doesn't meet our standard of care. Your refund has been processed, and Dr. Hinds will be made aware of your feedback. We hope you'll give us another chance with a physician who gives your health the time it deserves.
Kimberly A.
Had a few issues with more questions than anwera, got my answers and appropriate needs for the future! Thx so much!!! Will definitely use again!
Reply from DoctronicApr 24, 2026
Kimberly, we're so happy you pushed through and got the answers and guidance you needed! That's exactly what we're here for. We'd love to hear more about where things felt unclear so we can keep improving. See you next time! 🥰
Kathleen
This site is very helpful!I highly recommend it
Reply from DoctronicApr 24, 2026
Thanks, Kathleen! So glad we could help. We're here for you anytime. 🥰
