Excellent
Based on 1,458 reviews
DogAcademy4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online dog training that really works. 95% Cheaper than professional in-person training, same great results.
DogAcademy (dogacademy.org) has 1,458 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,458 approved reviews, newest moderated first
Dawana S.
The experience was amazing, and I love the fact that they actually questions that are pertaining to my dog as a service animal
Reply from DogAcademyMar 15, 2026
Thank you so much for the kind words! We’re thrilled to hear that you and your pup had a great experience with our program 🐾🐶 Your trust means the world to us! 💛
Leslie F.
Alyx is very personable and knowledgeable about dog behaviors. Her suggestions are direct and she was able to watch us with Maggie as we went through some training tips. We were extremely pleased that we understood her directions and are looking forward to our next meeting with her.
Reply from DogAcademyMar 15, 2026
Thank you for your review and for choosing Dog Academy! 🎉🐕 We’re honored to be a part of your dog’s training journey and wish you both continued success 🐾🐶
Maggie F.
I was guaranteed an in-home trainer. Unfortunately I was not happy with the experience and confidence of the trainer who arrived for our introduction visit. I called DogAcademy for another trainer and was told there was no other available trainers in my area of Venice, Fl. And that my only other option was to use a virtual trainer. Now.... for $1700.00 I should have had other options of trainers or be made aware she was the only one in Venice. Although I was able to cancel my subscription with DogAcademy I was charged $495.00 for the introduction visit with the trainer they sent. Please be very aware when signing up with this company that you ask if there are other trainers in your area to choose from if your not happy with the one they send. Buyer Beware!!!
Reply from DogAcademyMar 24, 2026
Hi Maggie, Thank you for sharing this. We’re sorry for the disappointment with your in‑home trainer experience and for the frustration around trainer availability in your area. That’s not the experience we want for you or Greta. We’re committed to working toward a resolution together. Our team will reach out to you directly to support you and Greta—reviewing your introduction visit, discussing trainer options, and going over billing so we can determine the best next step. If we miss you, please reply to our outreach and we’ll connect as soon as possible. We appreciate the chance to make this right. Best regards, Dog Academy Team
Nancy R S.
Easy and useful information I was able to use immediately with my puppy.
Reply from DogAcademyMar 10, 2026
Thank you for your review and for choosing Dog Academy! 🎉🐕 We’re honored to be a part of your dog’s training journey and wish you both continued success 🐾🐶
Alessio S.
This company sold me a harness for my dog \u200b\u200bwith the writing peeling off. They forgot to put some letters on it. They sold me a course where I passed the exam perfectly and they don't want to give me the certificate because they are complaining about some poorly made videos, but the videos are very well made. It's also an insult to my dog \u200b\u200bwho is truly an excellent Service Dog in life. We should work with heart and not treat customers like this. My daughter cries.
Reply from DogAcademyMar 8, 2026
Hi Alessio, thank you for sharing your experience, and we’re truly sorry for the frustration this has caused you and your family. We never want anyone to feel discouraged during this process, and we understand how much love and dedication you’ve put into Lucy’s training. Regarding the vest, US Service Animals is more than happy to send a replacement to correct the defective item you received. You and Lucy deserve equipment that is accurate, durable, and reflective of the hard work you’ve both put in. As for the course, a Psychiatric Service Dog certification requires a minimum of 120 training hours, and our affiliate training partner is committed to helping every client reach their goals. They offer support, guidance, and clarification at every stage so teams can progress successfully and safely. The Public Access Test is especially important because it evaluates whether the handler–dog team can reliably complete the necessary tasks in real-world environments. Passing requires each task to be demonstrated clearly and consistently — not as a reflection of your dog’s worth, but to ensure safety, compliance, and readiness for public access. I want you to know: Lucy is doing phenomenal, and her progress is clear. We’re here to support you both, not discourage you. We will also be reaching out to you directly so we can assist further, review your submissions together, and make sure you receive the guidance and clarity you deserve. Thank you for your dedication — we’re here with you every step of the way. Best regards, The Dog Academy Team
Karen B.
I learned a lot about the different types of training and what and where they allow a dog to do and go. It was very interesting learning the skills that the training gives the many different type of dogs allowed to train. I also thought the training videos were very helpful and clarified the best approach to train the dog each different skill. The tests after each lesson were easy to understand and highlighted the importance of the different tasks. The service dog training was obviously more challenging but most rewarding to the dog and me the trainer. The video test was a good way to show the skills the dog learned. However, some of the instructions were not clear. The video to show a dog entering and exiting a public transportation vehicle for the test was different when I was sending the video. The test video did not specify entering and exiting a public vehicle but any vehicle. That’s a difference and more challenging for public transportation. But I’m very satisfied with the training and the course. I get many comments and compliments on Apollos behavior everywhere we go. .
Reply from DogAcademyMar 7, 2026
Hi Karen, thank you so much for this wonderful review! We’re thrilled to hear how much you enjoyed the course and that Apollo is shining everywhere you go. 🌟 Your dedication truly shows, and we’re so proud of you both. If you ever need support along the way, we’re always here for you! Best wishes, The Dog Academy Team
Kim L.
The course we are pursuing, (meaning we are not successful yet) is psychiatric support animal. The course written work was completed successfully but the video submission has been a nightmare, completely inconsistent and reaching someone is awful! One of the skills having your dog sit and stay, in a public place, for 30 seconds. The handler, (my husband) had our dog in Walgreens, in an aisle and because he stood up, did not walk, during the 30 seconds, they flunked him. Another is resisting food. My dog did it beautifully in our driveway that is in a neighborhood but that is not public enough of a place therefore they flunked him. For the record, we live in a busy active place - very urban. Then when I asked if in the next video I should include the environment, they said, no... they can tell. Huh? Lastly, taking our dog on a leash, healing into Staples was not sufficient enough. I am determined to get through this as you pay 100's of dollars to get this but it has been an awful experience and I strongly encourage anyone to look elsewhere. It is absolutely awful.
Reply from DogAcademyMar 7, 2026
Hi Kim, thank you for sharing your experience. We’re truly sorry to hear how frustrating this process has felt—we know how important this certification is for you, your husband, and your dog, and we’re here to support you through every step. When completing the Public Access Test, it’s essential that every required behavior is shown clearly and performed in a public setting. This isn’t meant to make the process difficult—it’s to demonstrate that the service animal team can maintain focus and reliability with real‑world distractions, which is a critical part of public access work. We understand how discouraging it can feel to be marked incomplete when you’ve put in so much effort. For clarity: -During stationary tasks, the handler must remain fully still because movement can cue or influence the dog. -For tasks like food refusal or heeling, footage must show a public environment—storefronts, sidewalks, parks, or indoor public spaces—so evaluators can verify environmental distractions. We absolutely agree that feedback must be consistent, and we’re sorry if communication felt unclear at any point. That said, we want you to know: you’re not alone in this. We’re committed to helping you and your family successfully complete this journey, and we’re happy to provide guidance on exactly what is needed in each video so there’s no confusion moving forward. Your dedication to your dog’s training is clear, and we’re here to support you all the way. 💙
Barbara H.
The course was comprehensive including everything needed and was taught in a very easy to understand fashion.
Reply from DogAcademyMar 5, 2026
Thank you so much for the kind words! We’re thrilled to hear that you and your pup had a great experience with our program 🐾🐶 Your trust means the world to us! 💛
