DogearedReviews of dogeared.com

My necklace broke after only a few wears. I emailed customer service and never received a response.

I ordered two charm necklaces as gifts in December. Although they did come within a reasonable time frame, one of the charms came with the wrong tag. Normally this wouldn't be an issue, however, these are CHARMS and the meaning of them is somewhat intrinsic to their value. I emailed customer service and also sent pictures to let them know I was displeased, however, their only response was to maybe send the meaning card separately in the mail (the item was already packaged with the wrong meaning, I would have had to unwrap the necklace and put the new meaning card inside). I was very disappointed with your response, and I was very embarrassed when I gave this as a gift. I have given products from your company as gifts in the past, however I will no longer be shopping here in the future.

I bought a silver necklace for my daughter. The chain started turning black after 2 months. They would NOT allow me an exchange or refund, due to not having the original packaging. Not happy

Never received item and when asked for another to be shipped the refused

I put the order on Feb 2nd, but haven't got shipping confirmation email yet. It has been almost 3 weeks now. I am very disappointed at the shipping.

This review is in regards to a purchase gifted to me by a friend. Wore the necklace less than two days and it broke. I contacted costumer service via website and never got an answer back to replace or receive another item. Disappointed !

Paid for one day shipping on Friday and am just now getting it Thursday of the week after...had a great Valentine’s Day yesterday without it!!!

I never received the item I purchased