Done.Reviews of donefirst.com

Mental Health

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3.4

Average

Based on 4,022 reviews

Done.3.4

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Done

Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.

Done. (donefirst.com) has 4,022 customer reviews on Folks Told, with an average rating of 3.4 out of 5.

Also known as: Done, donefirst.com
Website: donefirst.com
Category: Mental Health
Listed on Folks Told: 2026

Done reviews

4,022 approved reviews, newest moderated first

Jon Henry S.
May 24, 2023
THIEVES
THIEVES! These people have multiple umbrella companies to keep themselves safe. This is the only reason they're still in business they WILL steal your money. Just go to a real doctor. This is a bs response. Can't wait to see these clowns get shutdown.
Reply from Done.May 24, 2023
We definitely want to address your frustrations and are working very hard to address the issues outlined, to better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!
Brandon P.
May 24, 2023
BAD refill gaps
I’ve been requesting my refill for ten days now. I keep got the reply “your doctor will contact you in three days” THREE TIMES now with no explanation
Reply from Done.May 24, 2023
We are so disappointed to see that your experience has not met the high level of service we strive to uphold. Please reply back to our request for information so that we can investigate and resolve the issues outlined here.
Shawna L.
May 23, 2023
Stay away from Donefirst!
Done first cancelled my appointment, due to insufficient funds, yet still charged me $200 and they will not refund my money! They are incredibly difficult to get ahold of as well. Stay away!!!
Reply from Done.May 24, 2023
We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.
Britney J.
May 23, 2023
Great experience…
I’ve been using done for over a year now. They do a great job working with your pharmacies to help get your medications. There is a nationwide shortage so it can be tricky but they have always been willing to assist. The practitioners have been professional and really help me understand my diagnosis and the tools I need to get on track.
Reply from Done.May 23, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
Brittany H.
May 23, 2023
I have been working with done for my…
I have been working with done for my health concerns and needs for over a year and I am grateful for their customer service and assistance whenever needed. They are on time with all of my refills. I am beyond grateful for this company.
Reply from Done.May 23, 2023
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
amanda
May 23, 2023
No problems, just help without judgement.
I'm surprised to see so many negative reviews here. I had been asking my healthcare providers to evaluate me for ADHD for *years* and was always told that they either weren't the right type of provider, or that they didn't "think" I had ADHD based on literally no questioning about why I thought I might. I have multiple family members, including my own daughter, that have been diagnosed. I had good grades in school and that was enough to dismiss my concerns. Well, here I am in my 30s, and absolutely struggling with life until I got help with my PMHNP through Done. I didn't know if I'd be able to get medications and/or if I even wanted to get medication in general; all I wanted was to be screened so I could at least have an answer. My practicitioner has been very helpful, understanding, and not judgemental at all. She's been able to reach out to Walgreens to clear up any issues, and has been responsible in ensuring that my other healthcare providers are aware of my medication in case it conflicts with the treatments for other health issues I see them for. Long story short, I've been able to obtain answers, medication, support, and help. I absolutely think it's worth giving this company a try.
Reply from Done.May 23, 2023
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
andres W.
May 23, 2023
Made it easy and fast
Made it easy and fast! Would recommend
Reply from Done.May 23, 2023
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
Anthony C.
May 23, 2023
It was It was quick and easy to get my…
It was It was quick and easy to get my diagnosis plan in order to help me a lot and got me back on track. Thank you very much.
Reply from Done.May 23, 2023
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!

Done.Reviews of donefirst.com

Rating breakdown

What customers rate

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Done.Reviews of donefirst.com

Rating breakdown

What customers rate

Done reviews

THIEVES

BAD refill gaps

Stay away from Donefirst!

Great experience…

I have been working with done for my…

No problems, just help without judgement.

Made it easy and fast

It was It was quick and easy to get my…

About Done

More in Mental Health

Emotionalsupportanimal

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Done reviews

THIEVES

BAD refill gaps

Stay away from Donefirst!

Great experience…

I have been working with done for my…

No problems, just help without judgement.

Made it easy and fast

It was It was quick and easy to get my…