Done.Reviews of donefirst.com

This place has made my life so much easier and peaceful I highly recommed trying them.out they show compassion and get you on track

They do not send your prescription when they say and they're impossible to contact in a timely manner. I've been trying to get in touch with them for 6 days and I've received nothing in response. Both phone numbers they have are fake (they never answer). Please just skip this company and go to a real doctor.

Begin was easy, setting up an appt was easy (even though closest in-person was 30 miles away)... the assessment wasn't exactly clear as I was prescribed Zoloft for depression... Answering honestly, apparently, warrants SSRIs. I really thought the questions relating to "do you feel motivated" were about my adhd.... Regardless they didn't give me crap for not taking it. The adhd meds were all I needed. They did prescibe something I never took before, I was apprehensive about it especially since I was used to taking concerta since that was the only one without bad side effects. But Qelbree does the job, apparently. When Dr initially put prescription through, it needed a consult/approval first... no way to acces my personal Dr. No office phone number. If you googled their name you got the secondary office. I had to wait a couple days before they were able to actually fill the Rx. One thing I will say is for the follow up appt, they showed different (earlier) times if I paid an extra 80 bucks. Not for nothing but this service really is not worth 80 bucks a month at all. 30, 40 at the most. Interface is trash, very limited things you can do on their site. Agreeing with everyone else about the customer service being garbage. I had to DM them on Twitter just to get someone from that end to speak with me. Yes, I got an appt and I got meds, but it was a struggle. If you have the time to deal with their lack of infrastructure, then be my guest. I would also say the initial service is probably only worth 50-80 dollars. 200 is why people say it is a scam, and honestly, it still sort of feels that way.

Very easy to work with and responsive personnel.

They have billed me twice and I'm STILL waiting for my first refill. I have called two customer help numbers, I have scheduled 2 phone calls and was ghosted BOTH TIMES. I'm currently trying to figure out how to get a refund from last month's charge since I never got my medication. My emails and in app message have both gone unanswered as well. I live in a rural area and this would have worked out great for me as I've been on Adderall for a year (and it's life changing! I'm now off my anxiety meds!) And the savings of time and money from not paying for a Dr visit and the 1.5 hours driving was great for me, a real burden lift. I read that "providers" get about $50 for INITIAL APPOINTMENTS with *NEW* patients and afterwards get as little as $7. They are literally incentivized to take on as many new patients as they possibly can and to ignore everyone else. For reference I live in Oregon. I have not had any trouble filling my Adderall at the local pharmacies, they've all been polite and helpful and not weird about the telehealth thing.

I’ve been with Done for nearly a year now. No issues at all until recently. Sent my prescription renewal in like I do each month. I send it over early as I know it can take a few days sometimes. Well it’s been almost 2 weeks now, and nothing from my provider. I have reached out to the care team numerous times. Told they’re looking into it and will respond in 24 hours. That time has passed, sent another message, again the same response except this time I was given a link to schedule a call. I scheduled my call, and no call was made to me. I came here, found the link for the urgent care team to schedule a call, guess what, no call again. I am going on 2 days without medication, and no one feels this is an urgent matter. If done felt this was urgent they would resolve these issues quickly. You can’t have people go without medication cold turkey like this.

My pharmacy did not have my medication in stock and I had already waited four days to see if they would get it. I emailed support and got a response back about 12 hours later stating they would coordinate with the pharmacy to verify my prescription and have it resent to the new pharmacy. The next day I verified the prescription was canceled, but they never sent it to the new pharmacy. so I emailed support again and got a response about 10 hours later saying they would look into it. The next day, I emailed support again, and 12 hours later, they told me they would look into it. I emailed them this morning around 7 AM and I guarantee I will get an email around 6 PM this evening telling me they will look into it but apparently they never do.

If i could give zero i would. This company charged me two months after cancellation. I cancelled because it took 2-3 weeks for my provider to get back to me. Scheduling was impossible to get either. I DO NOT recommend this place. I called to get an answer for the charges and they told me they will refund 20% of their billing error. This is a SCAM