Done.Reviews of donefirst.com

Erratic physicians, no communication, and long lapses in care, with weeks passing between refills being sent to the pharmacy.

Doctors are very knowledgeable and easy to talk to. They have good communication before your appointments and keep it throughout the time between follow ups and periodic check ins to make sure you aren’t having any problems. Reply quickly when you need help with anything. Definitely would recommend

I have been a member of DoneFirst for three months. I have not been able to communicate with my physician in 39 days. Each month, I had prescription delays due to missing prescription requirements. This month, my prescription was delayed by over two weeks. Sudden withdrawal from stimulants is uncomfortable at best and dangerous at work. Your likelihood to get into an accident increases with untreated ADHD. This company will get you signed up and prescribed, and then any adjustments will require days of delay, poor communication, generic responses from the team, and phone calls to their "emergency" line that go unanswered and unreturned. I will be requesting a chargeback for these services that were not delivered, and I will be reporting my physician to their respective board. These predatory practices are shameful, and I hope the gap this company inevitably leaves after they are shuttered is filled by truly ethical providers who take their jobs seriously and respectfully. If you aim to serve a population who is suffering, your communication and practices must be ethical. Update: Their latest response through their patient portal is literally a copy and paste of a previous message that was sent to me. Of course it doesn't address my previous concerns. They are a mess. If you are a current patient dealing with this company, record everything. Copy and paste all of your portal messages to an outside doc. Record all calls. Ask your insurance, if you have it, if the doctor has called them and make sure you Record that answer. Look into the founder of the company, and employee reviews of this company, and anyone associated with this company. You will better understand the state of this company with personal awareness. Good luck.

I have mixed feelings about done. On one hand the medication has helped me so much and for the most part things have gone smooth. However, twice now my medication has been sent to the pharmacy as the wrong rx. My refill was due February 5th and it’s now February 17th and I’m still without medications despite reaching out 3+ times. I’ve basically paid $80 for a month without meds and hardly any communication. Quite frustrating, only use done if you can be patient or don’t have any other options. Update 2/22/22 They reached out to my review right away and have since called once and emailed a few times. However, I’m still being walked in circles and still don’t have my prescription. I was “told” I’d get some sort of compensation for paying for an entire month of the membership and not getting a single appointment OR medication. Five days ago my provider messaged me that she sent my rx but my pharmacy has received nothing. Extremely frustrating. Update: 2/28/22 Rx finally came through Scripx. I was also given compensation for Februarys mix up. Going to try Scripx for next refill when the time comes. I’m hoping going forward this doesn’t happen again. Changed to 3 stars because at the end of the day, it’s still a way for me to get the meds that truly have helped me feel so much better.

Update: Done got additional information and gave me a call. Unfortunate you have to write a review here to get any traction on issues but hopefully I’ll be able to pick up my prescription soon. After waiting for my "automatic" refill for 7 days I sent support an email. They sent back a generic response and did not follow through. It has now been 12 days with zero replies to my emails or direct messages to my provider. I pay for this service, why am I not able to even get a reply?

Efficient, and effective. Quick simple process, easy to use interface, great provider found for you so you don’t have to do the searching, quick prescription turnaround time. No complaints. Perfect.

Absolutely amazing. After being dismissed and gaslit by an out of date and rude practitioner, the doctor I was assigned by Done (Dr Decker) was amazing. I felt seen and heard, understood and supported. I was at my wits end just trying to function as a basic human, Done helped put the pieces back together again.

great service very convenient!!