Done.Reviews of donefirst.com

I’ve been with them for 6 months aside from having a hard time finding a pharmacy in the beginning it’s been a smooth experience

The doctor was professional but the company is slow to respond can never get anyone to answer the phone and my prescription can never be filled because no one wants to accept a teladoc prescription. Definitely would recommend seeing a doctor in person you are wanting a long time for a response and it's very un professional the charge per month is almost $80 and the initial fee was $200 and now they say I have to do a mail in prescription service that doesn't accept insurance wow talk about a surprise what is insurance for and why not make sure I can receive my prescription before taking my money.

I paid for my initial visit with the clinician, and during my visit we went back and forth, one time, about which medication would be best for me. Then, after I said I would give the medication she recommended a try, she said she was going to send my medication over to my pharmacy, and I thanked her and we ended the meeting. Immediately after the meeting I received a text saying "sorry things didn't work out, and your membership has been canceled. So, not only am I out $100, and not only was I literally lied to by the clinician, but worst of all I am still having clear symptoms that I was initially seeking help for going untreated. I pursued this website because I do not have health insurance and can't afford a "conventional doctor's" office prices, and thought I had found hope with this website, only to be severely let down. I received a call saying that this would be made right and I could see another clinician but so far I have received nothing of the sort.

Done's "Care Team Urgent Line" reached out via email with a schedule so that I could make an appointment. (They were quicker to respond to this review) The reaction happened last week. I emailed my primary doctor, and she responded the next day, resolving the issue. For the subscription fee, it is not unreasonable to expect to be able to message a provider when having a reaction to medication. I am not advocating for immediate availability, but there should be a way to send a message without scheduling a meeting. I still cannot access my account without scheduling a meeting, and if the meeting is missed, I will be charged, despite the $79/month subscription. Choosing this service from an Instagram ad was a poor decision on my part. Wish me luck getting my subscription canceled.

It’s easy, good experience an great customer support

Great experience with Done, highly recommend. My provider, Sunny; is always on time for the zoom appointments and takes the time to talk through any questions or concerns. Checks in and follows up on how i am doing. Feels like he actually cares. Always very positive, I always leave the appointment feeling than better than I did before it.

They have been very attentive to my needs and drastically helped me improve work/life balance. I have always had issues with ADHD but was able to deal with it through school and early in my career. Once I had a family and remote job, I could no longer compensate by working 12 hours every day to make up for my distractions. The help that Done has provided drastically helped my situation and I'm not sure where I would be without them.

Easy to communicate and timely message response and understanding of patient needs..