Average
Based on 99 reviews
Donorbox3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission.
Donorbox (donorbox.org) has 99 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 5 reviews with 2 stars · Clear filters
CARLA
Volevo fare una donazione singola e senza rendermi conto mi sono ritrovata un prelievo mensile ripetuto sulla carta. Quando mi sono resa conto ho chiuso l' autorizzazione da paypal, ma nonostante ciò continuano a inviare email perche trovano l' autorizzazione rifiutata, per cercare di riportarmi a donare.
Daniel W.
I set up a single Donorbox donation page and after combined Donorbox and Stripe fees I'm losing over 6% of every donation. The documentation is confusing and gives multiple different rates for Stripe payments, differing between donation setup page and FAQ. Turns out the "donor pays the fees" assumes the lowest rate but if you end up with a higher rate you still don't get the full donation. I understand the need for fees on their business model, but a flat 2.95% fee on top of Stripe fees for simple products like a donation page on a website are not a good value proposition given the plethora of other options. I'll be switching my donation page to another provider with lower fees for simple "Stripe wrapper" functionality.
Mr Derek A.
I donated to a campaign this week and was shocked to see 4% taken as fees by this platform : that is bloody greedy. Just looking at recent reviews there are a remarkable number of 5* posts from first-time posters. I'm sure they are all genuine.
This G.
I cant get the payment processor connected through the links provided. Even though I am able to send myself money via Stripe, I can NEVER connect Stripe to Donorbox. I was told that this typically happens when the wrong STRIPE account is connect to Donorbox. I only have one STRIPE account. I'm leary of using another account ID that they are providing to me. Wont use this service.
Barry
Tried to donate, but somehow your service does not believe I am the card holder.
