Great
Based on 202 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation.In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington.Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions.Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Door to Door Storage Inc. (doortodoor.com) has 202 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
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Gregory
Door to Door met my needs. How? Great to put your stuff in storage without having to get a truck and move it into storage. Pod sat in front of house and I loaded it within a couple of days. The prices are great and the driver contacted me 30 minutes before arrival. The driver was Great!!! Friendly knowledgeable and professional. I would use service again. Might need them for advice because i am planning a move across country.
David
We had move our daughter from SF to Ann Arbor, MI for grad school. She had lived in a one room apt for several yearS and had collected a fair amount of things she wanted with her in MI. Our only option was a shipping container(SC). The SC was delivered in SF as promised, they took care of the city permit for the street parking of the SC and in MI the delivery company emptied the entire contents of the SC into our daughter's apt, wow! You talk about great service. Door to Door did everything they said they would do. All I can say is FANTASTIC!!!
Tymm H.
The storage unit was affordable and came in safely in one piece. The time of delivery/pick up were convieninent, the service was fantastic, and the drivers were friendly. I'd recommend Door 2 Door to anyone moving.
Carrol
Best Company I have had the pleasure to do business with. Honest, friendly,professional. Thank you so much for all you have done. Fantastic!!!
Barbara
These folks go the extra mile. They even return calls on National holidays. Everyone I have dealt with in this company has been friendly, helpful and knowledgeable. I can not recommend them highly enough. My daughter is using them for the second time. This is my first. If I ever move again the will be the people I call.
Branden
My move was on one of the busiest weekends of the year and it was a holiday weekend. I misjudged the size of a piece of furniture and needed an extra container. I was devastated because it didn't seem likely that they could get me one due to the busy weekend. Well, Door to Door surprised me by actually getting me an extra container in time for my move and it was a lot cheaper than I expected! The customer service didn't stop there! The place I moved to had barely any parking as it was and it was on a sloped and narrow parking lot. They were able to get the containers in even though I didn't think they could! From now until the day I die I will use Door to Door for moving and recommend them to everyone I know.
Jose
This was my first experience with a u-pack-it / we-move-it type company so I was a little worried. I thought I had done an excellent job packing the pod with my household goods, well at least as good as I could do, and was expecting that things would move around inside the pod as it traveled halfway across the country and that one or two things would break in the process. When the pod arrived, I unlocked and opened the door with some trepidation only to be completely surprised to see that everything was exactly as I had packed it, nothing seemed to have moved at all. I was further pleased to find that when I unpacked the pod that not a single thing was broken or damaged, unbelievable. All in all Door to Door did an excellent job.
John L.
I needed a storage unit just before July 4 weekend. Most places said forget it. Here Door to Door rep went way out of his way and got me a unit which came on time and was pick up promptly. Great service