Dort Financial Credit UnionReviews of dortonline.org

Reply from Dort Financial Credit UnionFeb 23, 2021

Lisa, thank you for the 5 star review. We hope you come see us again soon.

Reply from Dort Financial Credit UnionFeb 22, 2021

Shannon, thank you again for reaching out. Please accept my sincere apology on behalf of Dort Financial Credit Union. We are very sorry to learn that your experience with our Holly Road branch, has been less than adequate. There is no doubt that this situation should have been handled differently. We regret that we have provided you with bad service and a poor member experience—it is the exact opposite of what we pride ourselves on. We value your membership and understand how important it is to offer exceptional service. We thank you for your membership and hope to resolve this issue promptly.

Reply from Dort Financial Credit UnionFeb 23, 2021

Dee-Dee, thanks for leaving us such a wonderful review. We are thrilled that you loved your member experience; our staff at the Pierson Road location will definitely be happy to read what you wrote. We put the member experience and member satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again soon.

Reply from Dort Financial Credit UnionFeb 23, 2021

B Ferguson, thank you so much for taking the time to leave an excellent rating. We really appreciate your membership. Please let us know what we can do for you in the future.

Reply from Dort Financial Credit UnionFeb 23, 2021

Warren, we are so grateful for your kind words. Thanks for sharing your 5 star review with us and the community. We hope to see you again soon.

Reply from Dort Financial Credit UnionFeb 22, 2021

Hi Gloria, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our members. We look forward to seeing you again soon.

Reply from Dort Financial Credit UnionFeb 22, 2021

Craig, thank you so much for sharing your experience with us. We hope to see you again soon.

Reply from Dort Financial Credit UnionFeb 22, 2021

Thank you so much for the review, Kimberly! We work hard to meet expectations like yours, and we're happy we hit the mark for you.