Draft2DigitalReviews of draft2digital.com

Avoid using Draft2Digital for your book publishing needs. They do not pay out after your book makes sales. Before reaching the payout threshold, they block your book, keeping your earnings. Choose a more reliable and honest book publishing company instead.

A fraudulent organization. I DO NOT RECOMMEND!!!

I was happily publishing with Smashwords until it got taken over by Draft2Digital. (NOTE: D2D took over Smashwords, not the other way around.) D2D's hired goons then contacted me to demand that I fill in their W8-BEN (which I had filed with Smashwords for over a decade without any problems). The D2D W8-BEN form did not work. I mentioned this to the hired goons, who replied that they'd just take my money anyway. I removed all my titles immediately. (They are now listed elsewhere.) I would never recommend D2D to anyone outside the US.

I had good time with D2D untill Smashword took it over. I have received on my second email from Smashword to accept my new account conected to D2D and to change my pasword. Which I did and now all of my books has gone and only three left . I can't login anymore into my previous account with D2D , and I think I was scammed. I have sent them a couple of emails but no response from them at all.

I strongly advise against working with this company due to their unprofessional conduct and subpar service. The organization demonstrates a concerning lack of accountability and customer support. Firstly, their operations are riddled with inefficiencies, leading to frequent issues for users. When these problems are brought to their attention, instead of addressing them constructively, the company becomes defensive and retaliatory. They have been known to ban users who voice legitimate concerns, which is an unacceptable response to feedback. Furthermore, their lack of transparency is alarming. When asked to explain the issues in their system, they provide vague or no explanations at all. This opacity makes it challenging for users to navigate their services effectively. Perhaps most disturbingly, their technical support is unreliable at best. In my experience, they simply ceased communication when I requested assistance with a problem. This behavior is not only unprofessional but also leaves users stranded without resolution. In conclusion, this company's hypocritical stance, unsupportive attitude, and inability to handle criticism make them an unreliable partner. Their tendency to take offense at user frustrations rather than addressing the root causes of these issues is particularly troubling. I cannot in good conscience recommend engaging with such an organization or taking their services seriously.

This company allowed me to make an account with them after buying all of my works and account from Smashwords. They kept it up for some time. They then sent many emails that a tax preparer from their company would contact me requesting information. I never received an email from this person. They then wiped my work down permanently from many major retailers where I was making most of my profits. And ignored my comment asking to rectify it. Apparently I read without them replying this means my account is on permanent probation. And now I have to wonder my work is being sold in some other countries without my agreement or still being in contract and I am not collecting any of the profits. But this is okay. Because I will turn to resources other than Draft2Digital to market my work. It’s a shame when monopolies buy out small businesses and infringe on the rights of their creators.

Seeing the bad reviews are all coming from authors who used to be from Smashwords, I can't help but think they may just be inconvenient with the transfer. For those still experiencing problems with the platform, sort your emotions first. It's hard to be logical when you are also emotional. I am from the Philippines. There was never a time that I felt them being racist against me. I have also encountered some minor inconveniences with the platform, which I think is normal, but the support staff that I talked with was polite and my issue has been resolved promptly.

Draft2Digital acquired the company Smashwords, and as a result I had to migrate an account to Draft2Digital from Smashwords. I’ve never had a problem with Smashwords. Draft2Digital (D2D) sends me an email informing me that their third-party tax identity specialists will be sending me an email with instructions on how I can verify my tax identity. I did that, following instructions, and Draft2Digital continues to email me saying that I have only 15 (and then 7) days left to verify my tax identity before my account is closed without any royalties unpaid. Even though I submitted all the requested documents, Draft2Digital continues to close my account with a 'permanent probation' email. As a reply, I sent emails to D2D to inform them that I sent them the requested verification documents, plus a reminder email. No communication whatsoever for almost 3 weeks. I am still waiting for a response from D2D. Even though I did everything requested, no one at either D2D or their third-party tax identity center has responded to me to clarify anything. I have no words to describe this. I do NOT recommend Draft2Digital (D2D) for authors/ self-publishers.