Dressed in LalaReviews of dressedinlala.com

Reply from Dressed in LalaMar 24, 2026

Hi Ellen, This means so much to us, thank you for sharing 💖 We’re so happy you love the unique style, and hearing that our customer service makes you feel cared for truly means everything. We always want you to feel confident not just in what you’re wearing, but in shopping with us too. Thank you for being here with us in Lalaland! ✨ xx, Dressed in Lala Team

Reply from Dressed in LalaMar 19, 2026

Hi Katherine, This means so much to us, thank you for sharing 💖 We’re so happy to hear that your return experience was smooth and that our team was able to help quickly and kindly. Creating an easy and positive experience for you is always our goal, so this truly makes our day. We appreciate you so much ✨ xx, Dressed in Lala Team

Reply from Dressed in LalaMar 4, 2026

Hi Priscilla, This made us smile so big. We love hearing that the designs feel fresh, funky, playful, and full of life. That is exactly the energy we hope every piece brings to a closet. We are so happy you found Lala and truly appreciate you sharing the love. 🖤✨ xx, Dressed in Lala Team

Reply from Dressed in LalaFeb 19, 2026

Hi Jess, Thank you so much for this thoughtful review. We are so happy to hear Ava was able to take great care of you. We will absolutely pass along your kind words to her. It means a lot that you found the support process simple and helpful, because that is exactly what we aim for. We also truly appreciate your feedback about the auto populated address and USPS validation. Input like this helps us continue improving the experience for everyone. We are so grateful you chose Lala for your first purchase, and it means the world that you would consider shopping with us again. Thank you for taking the time to share this with us. 🖤 xx, Dressed in Lala Team

Reply from Dressed in LalaDec 22, 2025

Hi Meredith, Omg STOP — this review just made our whole day!! 💖✨ We’re SO happy you found us and are already obsessed (welcome to Lalaland, babe!!). Hearing that the quality is chef’s kiss means everything to our little team. And thank you for shouting out our customer service — we always want you to feel supported, cared for, and taken care of every step of the way, so it makes us so happy that your shipping issue was resolved quickly. We adore you and appreciate you more than you know. 10/10 recommend YOU right back! 💕 xx, Dressed in Lala Team

Reply from Dressed in LalaDec 11, 2025

Hi Dana, We’re truly so sorry to read about your experience. This is absolutely not the quality or fit we want for any of our pieces, especially something you’ve been excited about all year. We never want anyone to feel disappointed or let down, and we completely understand how frustrating this must have been. Thank you for taking the time to share this with us, feedback like yours is incredibly important and helps us improve. Even though our Black Friday items are final sale, what you’re describing sounds like a quality issue, and we definitely want to look into this further for you. When something arrives in a condition that doesn’t meet our standards, we always want to make it right. 💗 Whenever you can, please send us a message at [email protected] with your order number and a quick photo of what you’re seeing. Our team will take a personal look and help find the best solution for you. We appreciate you so much, and we’re truly grateful for your years of support. We hope we can turn this experience around for you. 🤍 xx, Dressed in Lala Team

Reply from Dressed in LalaDec 9, 2025

Hi Erica, Aww thank you SO much for this sweet review! 💖✨ We’re thrilled your order arrived quickly and that you’re loving the quality! We appreciate you more than you know! xx, Dressed in Lala Team

Reply from Dressed in LalaNov 10, 2025

Hi Pepper, We’re truly sorry to hear that you feel this way — that’s never the experience we want for anyone in the Lala community. We put a great deal of care and intention into every step of our process, from design to production. Each piece is designed in-house by our team, and our collections are planned many months in advance to ensure the best possible quality, fit, and feel. We weren’t able to locate any communication from you regarding this order, but we’d love the opportunity to help clarify. Our return process includes a small handling fee, which covers the cost of the prepaid return label we provide. As outlined in our return policy, if an item is returned to us in unsellable condition—such as with stains or visible signs of wear—we do not keep the item but return it to the customer. If your item arrived in unacceptable condition or if there has been any misunderstanding, please reach out to us directly at [email protected] so we can make it right. We truly care about our customers and want to ensure you’re taken care of and satisfied with your experience. xx, Dressed in Lala Team